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Upgrade Nuc11 WIFI To a 6E capable adapter

MarkMRT
Beginner
467 Views

Hello:

 

I just purchased a NUC 11 a few month ago.  I want to upgrade the Wireless adapter to a 6E capable adapter. 

Does making this kind of change affect my warranty?  I called intel support twice first call was just dropped, second call was short, and some indifferent to my question almost rude.

Intel sells the support parts that support VPro also.

 

Why are they so difficult and uninformative?

 

I just want to understand my options and which card I should be purchasing as the best option.

 

I am a bit confused with Intel CNVio vs CNVio2 which one is being used by Intel NUC 11 does this  impact the model of intel WiFi 6E card I would purchase for my upgrade.

 

Comments and clear advice appreciated for the subject.  Thank you

 

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4 Replies
Alberto_R_Intel
Moderator
438 Views

MarkMRT, Thank you for posting in the Intel® Communities Support.


We apologize for any inconvenience. In reference to your question about the warranty, that is correct. Changing the wireless card that came integrated into the Intel® NUC will void the warranty on the product. Actually, it is always recommneded to use the device at stock configurations with the default BIOS settings as well.


Regarding your inquiry about CNVio vs CNVio2, for us to be able to provide the most accurate response, please provide the complete model of your Intel® NUC.


Or, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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MarkMRT
Beginner
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I did receive the following:

 

Re: Re:NUC upgrade WiFi card and keep vPro compatibility

Hi Ronny_G_Intel,

 

"So an AX211 or AX411 should work with Intel AMT in a NUC11 since those are vPro compatible and have CNVio2?"

Your answer isn't helpful, please answer with "yes AMT should work" "no AMT will not work" or "we can' tell if AMT will work".

 

So the answer to my original question "Hi, is it possible to upgrade the WiFi card of an Intel NUC and keep the vPro functionality?" is no?

 

Kind regards,

Jakob

 

 

At this point the question I have, if the above is true which is the correct device to purchase the AX211 AX411, what are the key differences if both devices are compatible with the NUC11.

 

My system config is attached.

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Alberto_R_Intel
Moderator
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Hello MarkMRT, thank you very much for sharing those details.


We will do further research on this matter, as soon as I get any updates I will post all the information on this thread.


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Moderator
388 Views

MarkMRT, I just received an update on this matter.


The short answer is that we don't recommend upgrading the WiFi adapters with adapters that have not been validated for a given Intel® NUC.

If the adapter is not on the validation list it may not work, also, testing and validation (including WiFi certification) would be the responsibility of the user of the product:

https://compatibleproducts.intel.com/?Lang=en-US 


Regards,

Albert R.


Intel Customer Support Technician



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