WHEA-Logger PCI Express Root Port error

vvibhansh · ‎11-09-2021

dear community,

I am constantly getting this error on boot

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1C:0x5
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_9D15&SUBSYS_12D11043&REV_F1
Secondary Device Name:

ErrorSource

4

FRUId

{00000000-0000-0000-0000-000000000000}

FRUText

ValidBits

0xdf

PortType

4

Version

0x101

Command

0x10

Status

0x406

Bus

0x0

Device

0x1c

Function

0x5

Segment

0x0

SecondaryBus

0x0

SecondaryDevice

0x0

SecondaryFunction

0x0

VendorID

0x8086

DeviceID

0x9d15

ClassCode

0x30400

DeviceSerialNumber

0x0

BridgeControl

0x0

BridgeStatus

0x0

UncorrectableErrorStatus

0x0

CorrectableErrorStatus

0x1000

HeaderLog

00000000000000000000000000000000

PrimaryDeviceName

PCI\VEN_8086&DEV_9D15&SUBSYS_12D11043&REV_F1

SecondaryDeviceName

[ Name]

Microsoft-Windows-WHEA-Logger

[ Guid]

{c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID

17

Version

1

Level

3

Task

0

Opcode

0

Keywords

0x8000000000000000

-	TimeCreated

[ SystemTime]

2021-11-10T03:19:06.4725132Z

EventRecordID

36983

-	Correlation

[ ActivityID]

{a847e797-7fd7-48f4-ac36-ab4387434dd2}

-	Execution

[ ProcessID]

3272

[ ThreadID]

8368

Channel

System

Computer

LAPTOP-A6M76HFT

Source
Windows

Summary
Shut down unexpectedly

Date
‎11/‎9/‎2021 11:17 AM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 4
Parameter 2: ffffe70fafdbd028
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.100
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x124_4_GenuineIntel_PCIEXPRESS_ReceiverOverflow_VENID_8086_DEVID_9D15_IMAGE_GenuineIntel.sys

JosueO_Intel · ‎11-10-2021

Hello vvibhansh,

Thank you for posting on the Intel communities. In order to have a better understanding of the issue, please share with us the following information:

Was it working before?
When did the issue start happening?
Were any changes made recently to the system?
Does the issue only happens during the boot sequence?
Was the issue reported to the OEM?
Picture of the BSOD.

Also, please download and install the Intel System Support Utility (Intel SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".

Click on "Next", save the report and attach it to your response.

Regards,

Josue O.

Intel Customer Support Technician

JosueO_Intel · ‎11-15-2021

Hello vvibhansh,

Were you able to check the previous post?

Let us know if you still need assistance.

Regards,

Josue O.

Intel Customer Support Technician

JosueO_Intel · ‎11-18-2021

Hello vvibhansh,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Josue O.

Intel Customer Support Technician