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WHEA-Logger PCI Express Root Port error

vvibhansh
Beginner
2,596 Views
 

dear community,

I am constantly getting this error on boot

 

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1C:0x5
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_9D15&SUBSYS_12D11043&REV_F1
Secondary Device Name:

 

 

 

 

ErrorSource 4
    FRUId {00000000-0000-0000-0000-000000000000}
    FRUText  
    ValidBits 0xdf
    PortType 4
    Version 0x101
    Command 0x10
    Status 0x406
    Bus 0x0
    Device 0x1c
    Function 0x5
    Segment 0x0
    SecondaryBus 0x0
    SecondaryDevice 0x0
    SecondaryFunction 0x0
    VendorID 0x8086
    DeviceID 0x9d15
    ClassCode 0x30400
    DeviceSerialNumber 0x0
    BridgeControl 0x0
    BridgeStatus 0x0
    UncorrectableErrorStatus 0x0
    CorrectableErrorStatus 0x1000
    HeaderLog 00000000000000000000000000000000
    PrimaryDeviceName PCI\VEN_8086&DEV_9D15&SUBSYS_12D11043&REV_F1
    SecondaryDeviceName

 

 

  [ Name] Microsoft-Windows-WHEA-Logger
      [ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}
   
  EventID 17
   
  Version 1
   
  Level 3
   
  Task 0
   
  Opcode 0
   
  Keywords 0x8000000000000000
   
- TimeCreated
      [ SystemTime] 2021-11-10T03:19:06.4725132Z
   
  EventRecordID 36983
   
- Correlation
      [ ActivityID] {a847e797-7fd7-48f4-ac36-ab4387434dd2}
   
- Execution
      [ ProcessID] 3272
      [ ThreadID] 8368
   
  Channel System
   
  Computer LAPTOP-A6M76HFT

 

 

 

 

Source
Windows

Summary
Shut down unexpectedly

Date
‎11/‎9/‎2021 11:17 AM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 4
Parameter 2: ffffe70fafdbd028
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.100
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x124_4_GenuineIntel_PCIEXPRESS_ReceiverOverflow_VENID_8086_DEVID_9D15_IMAGE_GenuineIntel.sys

0 Kudos
3 Replies
JosueO_Intel
Moderator
2,578 Views

Hello vvibhansh,


Thank you for posting on the Intel communities. In order to have a better understanding of the issue, please share with us the following information: 


  1. Was it working before?
  2. When did the issue start happening?
  3. Were any changes made recently to the system?
  4. Does the issue only happens during the boot sequence?
  5. Was the issue reported to the OEM?
  6. Picture of the BSOD. 


Also, please download and install the Intel System Support Utility (Intel SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.



Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
2,539 Views

Hello vvibhansh,


Were you able to check the previous post?  

Let us know if you still need assistance.  



Regards, 


Josue O.  

Intel Customer Support Technician


JosueO_Intel
Moderator
2,526 Views

Hello vvibhansh,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,

  

Josue O. 

Intel Customer Support Technician


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