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Why does my Intel(R) Dual Bans Wireless-AC 3160 Adapter stop working when my laptop sleeps?

EBana
Beginner
1,467 Views

Every time I close my laptop my WiFi disconnects and seems to disappears completely, as i go to connect it in my network settings and it can't find any connections.

 

I ran the troubleshooter and it came up with "The Intel(R) Dual Bans Wireless-AC 3160 adapter is experiencing driver - or hardware - related Problems."

 

And it remains like that until I restart the laptop, but as soon as i close the laptop or sleep it, the problem happens again and there are no connections.

 

I bought this laptop no more than 2 months ago and everything came with it so i know it wasn't me fucking up an installation or anything

 

can someone please help i need this for school and work and its really fucking up my day.
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1 Solution
BB4
New Contributor II
266 Views

Device Manager>Network Adapters>AC 3160>Power Management>Allow the computer to turn off this device to save power= ENABLE

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BB4
New Contributor II
267 Views

Device Manager>Network Adapters>AC 3160>Power Management>Allow the computer to turn off this device to save power= ENABLE

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