Why my Intel BE200 not support Wi-Fi7？

[huahua]

Location: China

OS：Windows 11 Enterprise 24H2 26100.3194

Intel Driver： 23.110.0.5

AP：xiaomiBE70000， QCN6224(not support 6G),  it is wi-fi7 capable, WPA3 encryption

when I connect Intel BE200 to AP, it always work in wi-fi6 mode

[JeanetteC_Intel]

Hello huahua,

Thank you for posting in Intel Communities.

To get better understand of this issue, please help share the following information, so I can further check and isolate the problem.

1) Is your system device new and trying to complete initial setup/configuration with your AP (Xiaomi BE70000)?

*If system was previously working, what changes has been made before getting the issue?

2) Can you share your system configuration, so I check it myself? This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

• Scan: Check the box Everything.
• Click Scan.
• Review: When finished scanning, click Next.
• Click Save (.txt). Attach the log file as you reply.

Please also check these helpful articles below:

Wi-Fi 6 vs. Wi-Fi 6E/7: Understanding 6 GHz Band Support Differences

How to Enable 6 GHz Band Using Intel® Wi-Fi 6E or Wi-Fi 7 Products

I will wait for your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

[huahua]

Thank you for your prompt reply

Same system, if I use intel driver 23.30.0.6, it can work on Wi-Fi7, But if the driver is 23.110.0.5, it will change to Wi-Fi6.

Attached the system configuration per your requirement: 

[JeanetteC_Intel]

Hello huahua,

Please confirm the following details below:

1) Is this the correct system/PC you have, https://www.bee-link.com/products/beelink-eqi12?\ ?

2) May I know from what download link did you get the driver version 23.30.0.6?

3) Is the Intel® Wi-Fi 7 BE200 an upgrade component?

I will wait for your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

[huahua]

1) Is this the correct system/PC you have, https://www.bee-link.com/products/beelink-eqi12?\ 

Yes，PC is EQi12 12650H Intel(R) Core(TM) i7-12650H

2) May I know from what download link did you get the driver version 23.30.0.6?

About a year ago, I confirmed that the Intel® Wi-Fi 7 BE200 is compatible with Wi-Fi 7 technology, that is why I kept an older driver version internally

3) Is the Intel® Wi-Fi 7 BE200 an upgrade component?

Yes, Wi-Fi 7 BE200 is an upgrade component. it is ax101 by default

[JeanetteC_Intel · Accepted solution]

Hello huahua,

Installation or use of Intel® Wireless Adapters is subject to country-specific legal regulations. Some countries require the Intel® Wireless Adapters to be certified with the antenna that is intended to be used together in the system, while some countries require the Intel® Wireless Adapter to be certified at the full system level. 

If the manufacturer doesn't have the necessary approvals, the party installing the device is responsible for approvals. Installing adapters in an unauthorized system may be illegal. The end user is not authorized to install the Intel® Wireless Adapters (except the retail products below). Only the manufacturer or its authorized representative can install the adapters.

Since you have already performed the integration, it is also important to understand that it may not work due to hardware or software compatibility issues or dependencies.

Intel is a supplier of laptop components and does not manufacture or sell complete laptop systems. Your system manufacturer may have altered the features, incorporated customizations, or made other changes to the software or hardware packaging they provide.

I highly recommend contacting your system manufacturer support to get help with the proper installation of their latest wireless drivers, and/or get help if help identify if the network card is faulty.

I hope these helps.

Best regards,

JeanetteC.

Intel Customer Support Technician

[二狗]

中国大陆地区限制WIFI7了吗

[JeanetteC_Intel]

Hello huahua,

I am sharing the following articles for your reference:

• How to Enable 6 GHz Band Using Intel® Wi-Fi 6E or Wi-Fi 7 Products
• Wi-Fi 6 vs. Wi-Fi 6E/7: Understanding 6 GHz Band Support Differences
• Regulatory Information Regarding Wireless Hardware Installation or Upgrade

 I will now proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician

[huahua]

I was trying to enable wi-fi7, not 6G. it is also Regulatory  related?