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8514 Discussões

Wi-Fi with awful perfomance after update 23.110.0.5

athosmoreno
Novato
8.610 Visualizações

I have a Samsung Galaxy Book 3 360 laptop with an Intel AX211 Wi-Fi. It always had awful performance but with some tweaks in driver configuration I made it work more or less. Now, after the last update, download/upload performance is abysmal compared to other devices in my network, and all the tweaks that worked doesn't seem to have any effect.

Is there any known workaround or just pray for it to be fixed?

24 Respostas
Earl_Intel
Moderador
590 Visualizações

Hi athosmoreno,


I wanted to check if you had the chance to try the update on your system. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Earl E.

Intel Customer Support Technician


athosmoreno
Novato
587 Visualizações

I did. The signal is more stable which I don't get any more connection drops from the Wi-Fi.

I also notice that sometimes the speed of the connection gets lower than it should, but disconnecting and reconnecting solved it during the testing.

Earl_Intel
Moderador
545 Visualizações

Hello athosmoreno,


Thank you for sharing this update with us.


I'm pleased to hear that installing the most recent wireless driver for your laptop has fixed the problem.


You can continue to monitor the performance of your system on the latest wireless driver update, you can also check with your OEM if you ever have other questions regarding to the latest drivers. If you encounter any issues or other concerns, please don't hesitate to submit a new question as this thread will no longer be monitored.


Best regards,

Earl E.

Intel Customer Support Technician


athosmoreno
Novato
506 Visualizações

I noticed something today.

My work laptop and my personal laptop have the same exact Intel Wi-FI board. My work laptop has an older driver version (23.80.0.7), and it simply refuses to work on my personal Wi-FI when running on battery (it constantly drops the connection). When it is plugged to the dock, it works normally. This only happens in my home network, as it works normally in other places.

 

This leave me to suspect that something in my Huawei routers does not like the Intel Wi-Fi 6 networks but I haven't figured out what yet. My personal laptop which is on driver 23.120.0.3 is with a better perfomance but I am still seeing some connection drops.

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