Wifi AX210 Não conecta

[RoniGass]

Olá, Meu nome é Roni. Recentemente adquiri um modulo wifi 6 com chip ax210 com bluetooh, instalei os driver nessecarios que o programa da intel instalou, porem ele reconhece o modulo wifi mas nao deixa se habilitar, sem mostrar as redes wifi. Ele nao deixa ativar o wifi, ja tentei fazer varias coisas, driver esta atualizado.  Alguem tem uma ideia. procurei na net mas nao deu certo as soluções.

Meu notebook é um Soni vayo SVE15125CBW com windows 10 x64.

Driver instalado do modulo wifi: 22.220.0.4

[Andres_Intel]

Hello RoniGass,

Thank you for posting on the Intel communities. I am sorry to hear that you are having (issue del cliente), I will be happy to help you.  

Por favor, esteja ciente de que eu só posso apoiá-lo em inglês. Eu usei uma ferramenta de tradução web para traduzir esta resposta, portanto, pode haver alguma tradução imprecisa.

To have a better understanding of the situation, please answer the following questions: 

• Was it working before?
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello RoniGass, 

Were you able to check the previous post?  

Let us know if you still need assistance. 

Best regards,  

Andres P.  

Intel Customer Support Technician

[RoniGass]

Hi, it didn't work before. Now there's a problem with my SSD, I'm formatting it again and I'll see if it will work. Bluetooth was working but wifi was not.

[Andres_Intel]

Hello RoniGass,

Thank you for your response, it has been really helpful.

Let me know the results after you formatting the SSD. If the issue persists, remember to attach the Intel® SSU.

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello RoniGass,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

[Andres_Intel]

Hello RoniGass,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P.

Intel Customer Support Technician

[RoniGass]

Good morning. apologies for the delay.
I formatted my laptop, put a new ssd and still the same thing.

The bluetooth works great, but the wifi doesn't.

Data obtained by sus:

- "Intel(R) Wi-Fi 6E AX210 160MHz"
Access Point:
Authentication:
Availability:"Running or Full Power"
- "Caption":"Intel(R) Wi-Fi 6E AX210 160MHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Wi+Fi+6E+AX210+160MHz"
Channel:
Cipher:
CoInstallers:"Not Available"
Connection Mode:
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"Netwtw12.sys"
Driver Date:"09/05/2023 12:00"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\netwtw6e.inf_amd64_eae931aa85cab080\Netwtw12.sys"
Driver Provider:"Intel"
Driver Version:"22.230.0.8"
Index:"0003"
INF:"oem12.inf"
INF Section:"Install_GEN_SLR_TyP_210_AX_6G_2x2_WinT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"07/19/2023 09:50"
Location:"PCI bus 1, device 0, function 0"
MAC Address:"60:E3:2B:FC:54:E0"
Manufacturer:"Intel Corporation"
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{96636169-9091-4F70-A323-874A1E2A0D37}"
Network Name:
Network Type:
PNP Device ID:"PCI\VEN_8086&DEV_2725&SUBSYS_00248086&REV_1A\4&17492177&0&00E0"
Port:"Not Available"
Power Management (Low Power):"Active: Yes, Enable: Yes"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Wi-Fi 6E AX210 160MHz"
Profile:
Radio Type:
Receive Rate:
Service Name:"Netwtw12"
Signal Strength:
State:
Status:"Enabled"
Transmit Rate:
Type:"Ethernet 802.3"
- "Service Bindings"
Agendador de pacotes de serviço:
Cliente para Redes Microsoft:
Compartilhamento Arquivos e Impressoras para Redes Microsoft:
Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link:
Driver de Protocolo LLDP da Microsoft:
Protocolo IP Versão 4 (TCP/IPv4):
Protocolo IP Versão 6 (TCP/IPv6):
Respondente de Descoberta de Topologia de Camada de Link:
- "Settings"
*DeviceSleepOnDisconnect:Suspender desconexão de WoWLAN:"Desabilitado (0)"
*PacketCoalescing:União de pacote:"Habilitado (1)"
*PMARPOffload:Descarregamento ARP para WoWLAN:"Habilitado (1)"
*PMNSOffload:Descarregamento NS para WoWLAN:"Habilitado (1)"
*PMWiFiRekeyOffload:Nova geração de chaves GTK para WoWLAN:"Habilitado (1)"
*WakeOnMagicPacket:Pacote Mágico do Wake on:"Habilitado (1)"
*WakeOnPattern:Correspondência de padrão do Wake on:"Habilitado (1)"
ChannelWidth24:Largura do canal para 2,4 GHz:"Auto (1)"
ChannelWidth52:Largura do canal para 5 GHz:"Auto (1)"
ChannelWidth6:Largura do canal para 6 GHz:"Auto (1)"
CtsToItself:Proteção de modo misto:"RTS/CTS ativado (0)"
FatChannelIntolerant:Sem tolerância a canal FAT:"Desabilitado (0)"
IbssTxPower:Potência de transmissão:"5. Mais alto (100)"
IEEE11nMode:Modo sem fio 802.11n/ac/ax:"4. 802.11ax (3)"
Is6GhzBandSupported:Banda Ultra Alta (6 GHz):"Habilitado (1)"
MIMOPowerSaveMode:MIMO - Modo de Economia de Energia:"SMPS automático (0)"
RoamAggressiveness:Agressividade de roaming:"3. Média (2)"
RoamingPreferredBandType:Banda preferencial:"1. Sem preferência (0)"
ThroughputBoosterEnabled:Impulsionador do throughput:"Desabilitado (0)"
uAPSDSupport:Suporte para U-APSD:"Desabilitado (0)"
WirelessMode:Modo sem fio 802.11a/b/g:"6. Banda Dupla 802.11a/b/g (34)"

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