Wifi driver AX201 not working

[emmajeanned]

My wifi driver (Intel(R) Wi-Fi 6 AX201 160 MHz) has completely ceased to function. I've tried running the Driver Assistant tool multiple times, and installing the newest version of the driver has not helped at all. 
I'm not very technologically inclined and I'm having a really hard time understanding what to fix here.

Some relevant info: I have a Lenovo Yoga laptop running on Windows 11. 

[josmatic]

Yes, I used latest Intel drivers:
Bluetooth: https://www.intel.com/content/www/us/en/download/18649/intel-wireless-bluetooth-for-windows-10-and-windows-11.html
Wifi: https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html
for Win 10

I think that I found what is problem but do not know how to fix it. I can not override Microsoft bluetooh:

[n_scott_pearson]

Hold on, you've gone off on a tangent...

The PAN device is a virtual device, implemented in software. It sits on top of whatever underlying Bluetooth transport (hardware and driver) has been made available (in this case by Intel). It is provided as part of Windows and the driver provider will *always* be identified as Microsoft.

You need to look in the Bluetooth device category to see the Intel Bluetooth driver. I suspect that you will find, at least from the driver standpoint, it is working.

The concerning thing is the fact that the Wireless (Wi-Fi 6) driver for the AX201 is yellow-banged and not loading. we need more information on the reason for this yellow-bang.

Please download and run the Intel System Support Utility for Windows. When you start the tool, select Everything and then click on Scan. Once it completes the scan process, click on Next and then Save. Pick a name for the text file to create and click on Save to create it. You can then close the app. Finally, open a response post here and then, using the Drag and drop here or browse files to attach dialog (below the edit box for the body of your response post), upload and attach this text file to the response post.

...S

[josmatic]

Hi, thank you for your support. Here is my system info.

[n_scott_pearson]

Hhmmm, this report would seem to indicate that the Intel Bluetooth driver package is not installed. Are you sure that, when you installed it, it actually succeeded?

Try repeating the clean install process again, but this time, just for grins and giggles, delete that PAN device as Step 8A.

...S

[josmatic]

Hi, Yes Bluetooth driver package is installed 100%.

I also deinstall all bluetooth drivers, install newest which came online few days ago 22.130 both for Bluetooth and for Wifi, of course first install Bluetooth. Still wifi does not work. I have new System info for you.

[josmatic]

Hi, original Wifi from motherboard still does not work but seller sent me tp-link tl-wn881nd and work perfectly. I did not want to change whole motherboard because Wifi, so I just plug-in Wifi card in empty slot.

Best regards,

Josip

[n_scott_pearson]

Every case is different - and we really shouldn't be trying to handle your issue on the coattails of someone else's conversation.

Download and run the Intel System Support Utility for Windows. When you start the tool, select (checkmark) Everything and then click on Scan. Once it completes the scan process, click on Next and then Save. Pick a name for the text file to create and then click on Save to create it. You can then close the app.

Next, open a new conversation using the Post a Question button on the Wireless forum's root display. Then, using the Drag and drop here or browse files to attach dialog (below the edit box for the body of your initial post), upload and attach this text file to the initial post.

In this initial post, please also answer the following questions:

• Did you install the Chipset Device Software package before any other Intel driver packages?
• Have you tried following the process that I laid out above?
• What is the architecture of your system? Laptop? Desktop?

If it is a Desktop, answer the following:

• What is the brand and model of the motherboard?
• Is the Wireless module integrated onto the motherboard or did you add it via an add-in PCIe card?
• If an add-in card, did you connect the internal USB cable required to support use of the Bluetooth feature?

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[Suushi]

Hello everyone, sorry for the repost.

As i mentioned previously the method works really well but i still hold the issue of having the driver randomly stopping to work even if i leave my pc alone, just turned on.

I've tried factory resetting everything but nothing changed. I would love further help on this because on a single day i may end up having to reset my computer 5 or 6 times. I've considered buying a new one just because of how inconvenient this is and factory reset didn't do anything. 

Please help if you can it would be greatly appreciated. I just need the drivers to stay keep working after they get updated. 

Thank you!

[Matiseli]

Try disable fast boot in UEFI. worked for my asus swift 3, win 11.

[n_scott_pearson]

Have you installed the Chipset Device Software and Intel Management Engine driver packages that were provided by your motherboard manufacturer? I would have expected that they (Asus in your case) did this for you, but I don't trust any laptop manufacturer to doing the right thing these days. Go back and download and install these packages now (followed by a reboot) and then follow the instructions that I provided earlier to clean install the Wireless and Bluetooth packages.

If you are not technically inclined enough to be able to follow my instructions, I am unsure what to suggest other than to find someone who is to take care of this for you.

...S

[n_scott_pearson]

Follow my instructions again. This time, reinstall the drivers provided on your laptop vendor's web site. If this fixes the problem, block any subsequent updates from being installed from Windows Update.

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[Suryaa]

Thank you very much, mr Pearson, its work!
But how to block automatic /background windows update?
Please advise

[n_scott_pearson]

That's a very difficult thing to explain and get right. I am thinking that you should let Windows Update do its updating as scheduled and we'll see if the problem is recreated. If it is, we'll reverse it as we just did and then we can worry about trying to block the specific driver from updating.

...S

[FStach]

I faced the similar issues and none of the Solutions worked.
I eventually managed to get it up and running by uninstalling the device and reinstalling it by installing the drivers for the AX200 card.
Everything works smoothly ever since....
Just dropping this here for anyone that is desperate enough to try it.

[xDriverZero]

You're a lifesaver; after trying everything with no results, installing AX200 drivers finally worked.

[Hi_Dudani]

Hi All,

I was also facing on my ASUS TUF Laptp Wi Fi 6 AX201 160MHz adaptor Realtek ASUS-17 PCIe GbE Family Controller not connecting problem for more than a Month.

I followed the various solutions provided here, but to no avail.

The controller used to work for a few hours & then abrubtly stop working.

I followed the following short term solution for some time of Disabling & Enabling the Device in the Device Manager. After 1 or 2 Disables & Enables the Device used to work for a few hours to a few days.

A few months back I had noticed that a bottom screw of my Laptop had become loose and I had tightened it a few times. Now I saw that the screw was missing, must have dropped off without my realising.

On a hunch that this might be the real problem, I replaced the screw with a new one. Shortly after that the error message disappeared & for the last more than a week it has not appeared.

I delayed my response to confirm that the missing screw was the problem & my Laptop's behaviour suggests that it was the problem.

Best of luck to all those who find a missing screw, replace it & are rewarded with with a error-free working.