Windows 10 and Windows® 11* Wi-Fi drivers for Intel® wireless adapters

[TheKinGgs]

I am having problems installing Windows 10 and Windows® 11* Wi-Fi drivers for Intel® wireless adapters, I get a message when I want to do it that says "unable to download unexpectedly"

[Catulpos_Intel]

Hello ThekinGs,

Thank you for posting in Intel Communities.

I am sorry to hear that you are having issues when you tried to download the wireless driver for your device. Rest assured that we will do our best to assist you. For us to effectively assist you, could you kindly provide the following information.

• Is the error message you encountered from Intel Driver and Support Assistant?
• Why would you want to update your wireless driver?
• Did you experience any issues with regards to your wireless connection?
• If yes, could you kindly specify your if it’s within your Bluetooth or Wi-Fi connection?
• What are the steps you’ve taken to troubleshoot the issue?
• Please provide the SSU logs of your device so we could check your system thoroughly. You can follow the steps indicated on this article, How to get the Intel® System Support Utility Logs on Windows*.

Anticipating for your response.

Best regards,

Catulpos_Intel

Intel Customer Support Technician

[Catulpos_Intel]

Hello ThekinGs,

I hope you are doing well. I just wanted to check if you were able to view the previous post. Please let us know if you need more time to provide the requested information or needs further assistance so we could attend to them immediately.

Thanks, and have a wonderful day!

Best regards,

JCatulpos

Intel Customer Support Technician

[Catulpos_Intel]

Hello ThekinGs,

Since we have not received any response from you, we will now go ahead and close this query. If you need additional information, please create a new one as this thread will no longer be monitored.

Thank you for understanding and have a nice day!

Best regards,

JCatulpos

Intel Customer Support Technician