Wireless Bluetooth® Drivers update "in progress" all day

[PaulDimarco]

The blue circle goes round and round without any indication of progress if any.   I'm not sure what to do.   Even switching off the computer doesn't stop it on starting up again.

[Earl_Intel]

Hi PaulDimarco,

Thank you for posting in the communities!

For us to further check on your concern, kindly provide the information requested here so that we can better assist you and identify the best course of action.

• May I know if your device is a laptop or a desktop? if it's a laptop, what is the make and model of it?
• Can you provide us a screenshot or a short video of the issue?
• May I know the reason why you're updating your Bluetooth driver?
• Is your Bluetooth working fine before?
• What is the make and model of your Wireless adapter?

Once we have this information, we will be able to proceed with the next course of action and work towards resolving the issue you are facing.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi PaulDimarco,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi PaulDimarco,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician