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KDmit2
Beginner
1,985 Views

Wireless Dual Band 3160 - error code 10

Hi! I have installed Intel Dual Band Wireless-AC 3160 card.

My laptop ASUS N73S & Win7 Ultimate x64.

And it's not working - showing error code 10 (cannot start the device)

I have downloaded the latest Wireless Intel Utility, reset bios, tried different drivers for HP and Dell with no luck.

What shall I do?

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3 Replies
AlHill
Super User
291 Views

You installed this card on your asus laptop, or did the asus laptop come with the card?

Doc

KDmit2
Beginner
291 Views

I've installed a new one - the previous was AzureWave

AlHill
Super User
291 Views

Well, you cannot do that without consulting with ASUS.

https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki... Regulatory Information Regarding Wireless Hardware Installation or...

https://www.intel.com/content/www/us/en/support/articles/000005846/network-and-i-o/wireless-networki... Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?

And, you tried installing drivers from HP and Dell? Just any driver should work, eh?

Sorry, but what you have done is not supported.

Doc

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