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Beginner
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Wireless Dual-Band AC 7260 crashing peridocially while using internet..

This started happening around a week ago. I'll be online, browsing or playing a game and all of a sudden the internet will stop working. The WiFi icon will turn into the globe saying that there isn't any available connections at all. So then I'll troubleshoot the problem and most of the time it'll fix and say that it isn't plugged in correctly and there's a driver issue.  Sometimes I'll just have to restart my PC and that'll fix it too. I noticed that when the WiFi is functional, the two LED's on the card itself are lit up on the back. But whenever it decides to crash the WIFI_LED turns off, but the left light is still working?.. Not sure if that means anything.

I've been using my PC for quite some time now, and have kept all drivers and everything up to date I believe. I went to the Intel website and downloaded the newest drivers and it's still happening every now and then.

I've attached the SSU.

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3 Replies
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Beginner
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Bump?

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Moderator
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Hello markuswd,

Thank you for posting on the Intel® communities.  

I was checking your post and I understand that your Wireless connection is constantly crashing.

To better assist you I would appreciate if you could provide the following information:


  • I understand that this behavior occurred over a week ago, was the computer working fine before that?
  • Were any changes made? Do you know if an update was performed?
  • Please provide your operating system version?
  • Have you tried connecting to another network? If so, does the same behavior occur?
  • Do you see any error message under Device Manager?


Esteban D.

Intel Technical Support Technician  


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Moderator
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Were you able to check the previous post?   

Please let me know if you need further assistance.   

 

 

Esteban D.  

Intel Technical Support Technician   

 


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