Wireless Network Adapter Automatically Disabled When Booting with Ethernet Cable Connected

[Kaway-Stone]

When I turn on my laptop (ASUS B1509CVA) with an Ethernet cable plugged in and enter Windows 11, the wireless network adapter (Intel Wi-Fi 6E AX211 160MHz) is automatically disabled. In Device Manager, I can see that the wireless adapter is in a disabled state, and if I manually enable it, it works for about 1-2 seconds before automatically disabling again. As a result, I cannot use the Wi-Fi function.
However, if I start the laptop without the Ethernet cable plugged in, everything works fine. In other words, the Ethernet cable should only be plugged in after the system has fully booted to the desktop—this prevents the wireless adapter from being inexplicably disabled, ensuring that both wired and wireless networks can function normally.

 

[Mike_Intel]

Hello Kaway-Stone,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. When did you start having this issue?
2. What was the last change made on the system before the issue started?
3. Did you manually install this Intel AX211 on your system or this is embedded?
4. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Kaway-Stone,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Kaway-Stone,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician