In have installed a new Wireless Wi-Fi 6 AX200 160Mhz card in my laptop and have updated to the latest wifi driver (v18.104.22.168). I am trying to install the latest (going from version 18.1.1546.2762 to 22.00.0.2) - See attached. The installation always fails. I have tried uninstalling the old bluetooth driver as well
I suggest you try doing a clean install. Here is the process:
Hope this helps,
Thanks for the detailed steps. I will give it a shot tonight and let you know how I fare. One other thing that I have also noticed is that I cannot seem to be able to uninstall Bluetooth from add-remove programs which may also tie in the the issue that I am experiencing. It starts uninstalling but then rolls back
If this happens, just keep going. If you uninstall the device from within Device Manager and specify that the associated software be uninstalled as well, it should take care of this (hopefully those aren't 'famous last words').
Could not get the new driver installed not matter what I try. It still thinks that the old driver is installed:
Are you sure you want to upgrade from version 18.1.1546.2762 to version 22.00.0.2?
Same as before. The installer tries to uninstall the old version and then just rolls back. Event viewer has:
<DSAExceptionEvent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="https://www.intel.com"><OS><Description>Windows 10 Pro</Description><Version>6.3</Version><Build>19042</Build><Release>2009</Release><EpmId>88002</EpmId></OS><DSAVersion>22.214.171.124</DSAVersion><Module>DSAServiceCore.dll</Module><ClassName>DSAServiceCore.Controllers.Session.PopulateSessionController</ClassName><MethodName>CompareDrivers</MethodName><ExceptionType>DriverComparisonDoneException</ExceptionType><Message>29919, (Bluetooth)</Message></DSAExceptionEvent>
Forget DSA. Stop using DSA for now. What happens when you right-click on the Intel Wireless Bluetooth entry in Device Manager, select Uninstall Device, select (checkmark) Delete the driver software for this device and then click on Uninstall? Does it complete the uninstall?
In the algorithm I gave you, it said, right there in Step 2, to disconnect completely from the Internet. You didn't do so. That was why you were seeing rollbacks and strange behaviour.