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Hello @Ozman
Thank you for posting on the Intel® communities.
In my experience, I have seen in recent times that it could happen that when there is an operating system (OS) update it may cause a conflict with a driver (not necessarily wireless drivers only), with software, etc... Sometimes, different devices may experience problems due to updates and it may be needed to way for the Original Equipment Manufacturer (OEM) of the device to release a customized driver; or wait for OS fixes to be released for unforeseen issues pushed with updates.
Nevertheless, we would like to assist you further in case you are facing Wireless issues. If this is the case, could you please provide more details?
1- Please elaborate more on the issue that you are having.
2- If the problem was triggered after a Windows® Update, do you know what the update KB number was?
3- Are you having issues with Wi-Fi, Bluetooth, or both?
4- Is there any error message? Or is there an error code in Device Manager?
5- Is the wireless card the original adapter that came pre-installed with the computer or did you integrate/replace it?
Also, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather more details about your system.
Best regards,
Andrew G.
Intel Customer Support Technician
Hello @Ozman
We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.
Best regards,
Andrew G.
Intel Customer Support Technician
Hello @Ozman
We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andrew G.
Intel Customer Support Technician
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