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Community Manager

ac 18260 driver installation


We want to test the AC 18260 tri-band modem on a DELL PC using windows 7.

We are trying to install the modem driver but did not succeed.

Using the following package "Wireless_19.40.0_PROSet64_Win7.exe (64bit)", the modem is detected as AC8260 dual band module + 2 virtual adapters.

After reading the question regarding a similar problem here:

we understand that the Wi-Gig module and Bluetooth modules are not correctly detected.

So my question is, how can we configure correctly the Wi-Gig and BT modules and use them with a dock station (for example WLD15)?

Best regards

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Community Manager

Hello sam-mvg,



We regret to inform you that what you're doing is not supported. More than likely, what you're experiencing are compatibility issues.



- Regulatory Information Regarding Wireless Hardware Installation or Upgrade.


- Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?



If your wireless adapter has been properly installed and is compatible, you will simply need two drivers. The PROSet Wireless Software/Drivers package will install drivers for both your wireless and WiGig modules. The PROSet for Bluetooth* package will take care of the Bluetooth* module driver. No additional effort should be required, aside from perhaps applying our recommended wireless connectivity settings, but that would be entirely optional.



In cases like these, we recommend contacting your computer manufacturer to find out if the Intel® Tri-Band Wireless-AC 18260 has been verified and approved for your computer model.



Best regards,


Carlos A.