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bluetooth driver not found

shugi
Beginner
370 Views

hi i have a dell lap top ithink it still uses intel right?

bluetooth doesnt show on device manager i even reset the lap top to factory again it still doesnt come up i believe there is no driver installed to be updated in the first place. Which driver would i need to download? 

 

Thank you very much for your help!!! i sprend already all night and morning on this issue...

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2 Replies
LeonWaksman
Super User
354 Views

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

kimedzheeran
Beginner
349 Views

How do I fix the Bluetooth on my laptop?
How to Fix Bluetooth Issues on Windows 10

Make sure Bluetooth is enabled. ...
Turn Bluetooth on and off again. ...
Move the Bluetooth device closer to the Windows 10 computer. ...
Confirm that the device supports Bluetooth. ...
Turn on the Bluetooth device. ...
Restart the Windows 10 computer. ...
Check for a Windows 10 update.

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