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bluetooth mouse wake from sleep

flagrant99
Beginner
1,273 Views

Mobo - ASUS ROG Strix B550-I Mini ITX
Comes with
Bluetooth - Intel AX200 Wi-Fi 6 module
Intel bluetooth Driver Version22.190.0.2

Is it possible to keep bluetooth awake so bluetooth mouse can wake from sleep mode?

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Jean_Intel
Moderator
1,213 Views

Hello flagrant99,

 

After taking a look at this matter, we can confirm that you cannot wake up the system using Bluetooth. We found an article from ASUS that shares information about this topic. The article is "Why can I not use Bluetooth devices to wake up my computer after the system enters sleep mode". You should contact ASUS support for further information.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Jean_Intel
Moderator
1,223 Views

Hello flagrant99

 

Thank you for the information provided. 

 

I will proceed to check the issue internally and post back soon with more details.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Moderator
1,214 Views

Hello flagrant99,

 

After taking a look at this matter, we can confirm that you cannot wake up the system using Bluetooth. We found an article from ASUS that shares information about this topic. The article is "Why can I not use Bluetooth devices to wake up my computer after the system enters sleep mode". You should contact ASUS support for further information.

 

Best regards,

Jean O.

Intel Customer Support Technician


flagrant99
Beginner
1,191 Views

Thank you. It seems my motherboard does not support modern standby. It does support Sleep in S3. There is WOL (Wake on Lan) but I guess not Wake On Bluetooth...yet.

 

Regardless it seems with a USB dongle (logitech unifying receiver) the MX Ergo mouse I use will wake my pc from sleep when connected to usb receiver but not when connected with bluetooth.

 

Thanks for your help. 

 

 

 

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Jean_Intel
Moderator
1,175 Views

Hello flagrant99,

 

We're glad to know the information helped. Hopefully, it will help other community members. Since the thread is now solved, we will close it. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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