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MSchm24
Beginner
1,039 Views

can select wlan after driver update and one wlan is no longer available

i updated from Driver Version 15.16.0.2 with Driver bündle 19.30.0 and i can no longer connect to my home ssid (PSK). I can connect to the Office ssid (Enterprise WPA2). Also the menue changed. With the old Driver the available ssids where shown in a small window in the lower right Corner and with the new Driver the Show up in Network and Internet. After Deinstallation of the Driver bündle i can connect to the home ssid again but menue for wlanselection did not change

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2 Replies
idata
Community Manager
51 Views

Hello martinschmitt,

 

 

We understand you're having issues connecting to your home network after upgrading to the latest Intel® Wireless Driver.

 

 

In order to better assist you, we would like to have some more information:

 

 

- What is the model of your wireless adapter?

 

- Which version of Windows*, or which OS are you using?

 

- What is the Make and Model of your computer?

 

- Was your wireless adapter preinstalled in your PC, or is it an upgrade part?

 

 

We look forward to hearing back from you.

 

 

Best regards,

 

Carlos A.
idata
Community Manager
51 Views

Hello martinschmitt,

 

 

We're following up on your thread since we have not heard back from you.

 

 

Has your issue been resolved? Please let us know if you're still interested in receiving our support.

 

 

Best regards,

 

Carlos A.
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