cannot get AX3000 (WE3000) to work on my built PC

[gabewok]

Recently i purchased an AX3000 WE3000 wifi/network card and I just installed it into my PC a couple days ago and couldn't get it to work until tonight I figured out that I had to download the drivers online... So I did, and now I downloaded them and installed them and everything and I still cannot get my computer to connect to a wireless connection. I even tried taking the actual card out of my PC and moving it to a different PCIe slot.... please help...

[David_G_Intel]

Hello gabewok

Thank you for posting on the Intel️® communities. 

We need more information from your system, to provide a possible solution:

• Which Intel wireless card does this device use?
• What is the model of the motherboard?
• Which drivers did you test?
• Which operating system do you use?
• Do you only get Wifi issues, Bluetooth, or both?
• Is this a laptop or desktop system?
• Is this a new computer?
• Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Hello gabewok

Were you able to check the previous post?  

Let us know if you still need assistance.   

Best regards,  

David G.   

Intel Customer Support Technician  

[David_G_Intel]

Hello gabewok

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

David G. 

Intel Customer Support Technician