Wireless
Issues related to Intel® Wireless Adapters and technologies
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cannot get AX3000 (WE3000) to work on my built PC

gabewok
Beginner
542 Views

Recently i purchased an AX3000 WE3000 wifi/network card and I just installed it into my PC a couple days ago and couldn't get it to work until tonight I figured out that I had to download the drivers online... So I did, and now I downloaded them and installed them and everything and I still cannot get my computer to connect to a wireless connection. I even tried taking the actual card out of my PC and moving it to a different PCIe slot.... please help...

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3 Replies
David_G_Intel
Moderator
529 Views

Hello gabewok

  

Thank you for posting on the Intel️® communities. 

 

We need more information from your system, to provide a possible solution:

  • Which Intel wireless card does this device use?
  • What is the model of the motherboard?
  • Which drivers did you test?
  • Which operating system do you use?
  • Do you only get Wifi issues, Bluetooth, or both?
  • Is this a laptop or desktop system?
  • Is this a new computer?
  • Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?


Regards, 

David G 

Intel Customer Support Technician 

 


David_G_Intel
Moderator
521 Views

Hello gabewok


Were you able to check the previous post?  

Let us know if you still need assistance.   

  

Best regards,  

David G.   

Intel Customer Support Technician  


David_G_Intel
Moderator
506 Views

Hello gabewok


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

  

Best regards,  

David G. 

Intel Customer Support Technician  


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