intel kablosuz sürücüler

[Emrah28]

Windows® 10 ve Windows 11* için Intel® Kablosuz Bluetooth® Sürücüleri 12.08.2025 tarihinde yeni sürüm yayınlanmış ama intel wireless 9462 sürücüsünün yeni sürümü niye yayınlanmadı bu iki sürücülere yeni sürüm versiyonu yayınlandığında ikiside aynı tarihte yayınlanıyordu bu sefer niye böyle oldu

[Mike_Intel]

Hello Emrah28,

Thank you for posting in Intel community Forum.

Lütfen bilin ki size sadece İngilizce olarak destek verebilirim. Bu yanıtı çevirmek için bir web çeviri aracı kullandım, bu nedenle bazı çevirilerde hatalar olabilir.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. What is the brand and model of your system?
2. Let me also check, are you having issues with your wireless controller? If yes, can you further elaborate?
3. Can you provide the link of the driver dated 12.08.2025?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Emrah28]

Cihazımın marka ve modeli
Casper nb nirvana C600
Evet sorun yaşıyorum bağlantı kopma sorunu
12.08.2025 tarihinde yayınlanan Bluetooth linki
https://www.intel.com/content/www/us/en/download/18649/intel-wireless-bluetooth-drivers-for-windows-10-and-windows-11.html

[Mike_Intel]

Hello Emrah28,

Thank you for the update.

By the way, upon checking you have 2 similar cases reported. Kindly tell us which case would you like us to assist you?

Regarding this issue, let me gather more details.

1. When did you start having this issue? Is it after the driver update?
2. How did you update the driver?
3. Have you also tried contacting the system manufacturer to try the OEM driver?
4. For me to review the hardware and drivers installed, please help generate the SSU logs of your system. Kindly refer to the link below on how to generate the logs:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Emrah28,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Emrah28,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician