intel net 23.120.0.3

[vaughnburkett]

I installed the above driver update for my wifi 7 driver, ever since then when i run my laptop on battery the wifi aggregated link speed drops to 1/3 of normal and when i plug my laptop back into power, i have to momentarily disconnect wifi and reconnect on my laptop and then aggregated speed and wifi speed return to normal.  this never happened until after update install.  Also, before update i always connected and stayed connected to 6 GHz , now it randomly moves me to 5 GHZ or even 2.4.   Can i go back to previous driver, or is there a fix coming for this one

[Mike_Intel]

Hello vaughnburkett,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. What is the model of your wireless controller?
2. What is the brand and model of your laptop?
3. Can you share the link of the driver that you installed?
4. What are the troubleshooting steps that you tried?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[vaughnburkett]

wireless adapter is intel(R) Wi-Fi 7 BE200 320MHz

Laptop is HP envy laptop 17t-da000

-downloaded driver from Windows Driver Update in the Settings

Yesterday I used Avast Driver Updater to revert back to  the 23.110.0.5 driver and the issue resolved-- just like i expected

--the driver update for the network adapter 

23.120.0.3

must have a bug that needs resolved by Intel  

[vaughnburkett]

wireless adapter is intel(R) Wi-Fi 7 BE200 320MHz

Laptop is HP envy laptop 17t-da000

-downloaded driver from Windows Driver Update in the Settings

Yesterday I used Avast Driver Updater to revert back to  the 23.110.0.5 driver and the issue resolved-- just like i expected

--the driver update for the network adapter (

23.120.0.3

must have a bug that needs resolved by Intel  

--

Rev. Vaughn Burkett Jr.

[Mike_Intel]

Hello vaughnburkett,

Thank you for the update.

Please try to perform clean driver installation method using Intel's generic driver.

Kindly refer to the links below for the steps on how to perform clean driver installation and latest driver:

https://www.intel.com/content/www/us/en/support/articles/000022173/wireless.html

https://www.intel.com/content/www/us/en/download/19351/intel-wireless-wi-fi-drivers-for-windows-10-and-windows-11.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello vaughnburkett,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello vaughnburkett,

I hope you are having a good day.

I am sending another follow up to check if you tried our last recommendations. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello vaughnburkett,

I hope you are having a good day.

Before I close this inquiry, let me just add.

If you are still having issues after installing the generic driver from Intel, I recommend that you call HP for further assistance and diagnostic of the issue.

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician