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8554 Discussions

iwlwifi Microcode error on Raspberry Pi 5 with AX210

toddeu1
Beginner
5,081 Views

Waveshare hat (image of AX210 attached) on stock RPi 5.  

uname -a: Linux raspberrypi 6.12.25+rpt-rpi-2712 #1 SMP PREEMPT Debian 1:6.12.25-1+rpt1 (2025-04-30) aarch64 GNU/Linux

dmsg output attached (error in dmsg output).  Relevant portion:

[3.029466] iwlwifi 0001:01:00.0: Detected RF GF, rfid=0x10d000
[ 3.031253] iwlwifi 0001:01:00.0: loaded PNVM version 324cd670
[ 3.051708] iwlwifi 0001:01:00.0: Microcode SW error detected. Restarting 0x0.
[ 3.051786] iwlwifi 0001:01:00.0: Start IWL Error Log Dump:

lspci output (-vvv version attached).
...
0001:01:00.0 Network controller: Intel Corporation Wi-Fi 6 AX210/AX211/AX411 160MHz (rev 1a)
Subsystem: Intel Corporation Wi-Fi 6 AX210 160MHz
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 38
Region 0: Memory at 1b80000000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
...

I have tried all the drivers that will load in /lib/firmware ( iwlwifi-ty-a0-gf-a0-8*.ucode) from raspi-firmware.  All produce the same error.

Everything seems correct - verified process with a number of other sites (example: https://www.jeffgeerling.com/blog/2025/exploring-wifi-7-2-gbps-on-raspberry-pi-5) and (https://www.waveshare.com/wiki/PCIE_TO_M.2_E_KEY_HAT+).  Though the Geerling site uses -c0- drivers vs. -a0- however my AX210 is looking for -a0-.

No other obvious problems or errors.

Any help would be appreciated...

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16 Replies
JeanetteC_Intel
Moderator
5,024 Views

Hello toddeu1,

 

Thank you for posting in the Intel Communities.

 

To better understand the issue and offer an effective recommendation, please provide the following key information:

 

  1. Is this the exact system you are using? Link to Waveshare Raspberry Pi HATs
  2. If yes, is the AX210 wireless component an add-on?
  3. Please share your system configuration by following this User Guide and attach the log file (.txt) when you reply to this post.

 

I look forward to hearing from you soon.

  

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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toddeu1
Beginner
4,988 Views

JeanetteC -

 

1. https://a.co/d/jcbqcXU <- exact waveshare unit.
2. I believe this Waveshare board is specifically designed for this type of card (AX210) though not necessarily this exact card.

3. There is no link to the user guide in your message?  Are you looking for dmesg output or can you please send the linik?

 

Thanks

Todd

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toddeu1
Beginner
4,983 Views

JeanetteC - 

 

Attached is the dmesg output for a clean boot - if that's not what you need please let me know....

 

Todd

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JeanetteC_Intel
Moderator
4,600 Views

Hello toddeu1,

 

Thank you for your prompt response. I'll make a note of the details you've provided and resend these with the correct links:

 

  1. Download the Intel® System Support Utility for Linux* operating system.
  2. Share your system configuration by following this User Guide and attach the log file (.txt) when you reply to this post.

 

I look forward to your response.

  

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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toddeu1
Beginner
4,576 Views

Here's the ssu output...

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JeanetteC_Intel
Moderator
4,511 Views

Hello toddeu1,

 

Thank you for providing the SSU log file and the additional information I requested. I will review this internally and will update you as soon as it becomes available.

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
4,287 Views

Hello toddeu1,

 

Please be informed that I am still investigating this issue internally and require additional information to understand why the microcode isn't functioning with your setup. Could you please provide the output of the following commands:

 

  1. # lspci​ 
  2. # modinfo iwlwifi​ 
  3. # lsmod | grep iwlwifi​     
  4. lsmod | grep wmi
  5. dmesg > dmesg.log
  6. ethtool -i wlan0 | grep firmware

 

I look forward to your response.

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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toddeu1
Beginner
4,162 Views

FIles attached named for each command.

lsmod | grep wmi produces no output so no file.

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JeanetteC_Intel
Moderator
4,112 Views

Hello toddeu1

 

Thank you for providing the output I requested. I will continue to investigate this issue internally and will inform you as soon as more information becomes available.

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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toddeu1
Beginner
3,942 Views

Any news on this question?  Do you have everything you need?

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Ernesto_C_Intel1
Moderator
3,930 Views

Hi @toddeu1


Thank you for reaching out. I'm contacting you on behalf of my technician, Jeanette. I'm currently investigating the logs that you've sent. Allow me more time to further investigate why the firmware is not loading properly. 


I'll provide you an update as soon as possible. 



Regards, 


Ernesto C. 

Intel Customer Support Engineer


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JeanetteC_Intel
Moderator
3,534 Views

Hello toddeu1,

 

To proceed with further investigation, please check your email for our private message requesting additional information that may help.

 

Be sure to check your inbox, as well as your spam and junk folders, as the message might have been directed there

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
3,265 Views

Hello toddeu1,

 

Did you have a chance to review my previous correspondence?

Please feel free to reach out if you have any questions.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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toddeu1
Beginner
2,576 Views

I did reply to both your requests for additional info.

I have not heard back and I assume you received them.

If not let me know and I will resend another way.

 

Thanks

Todd

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JeanetteC_Intel
Moderator
2,189 Views

Hello toddeu1,

 

I received the information you provided and acknowledged it via email on July 10th. Please check your inbox, as well as your spam and junk folders, for the latest updates I've shared.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
1,373 Views

Hello toddeu1,

 

Thank you for the update. I understand that the RPi 5 doesn't support kernel 6.15 yet, making testing impossible at this time. It's advisable to contact RPi support directly for guidance on the issue.

 

I will close this thread now. If you need assistance in the future, please submit a new inquiry, as this thread will no longer be monitored.

 

 

Sincerely,

JeanetteC.

Intel Customer Support Technician


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