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NSang9
Beginner
299 Views

my Intel® Wireless-AC 9461 error

I can't screech any wi-fi, i try too fix it's but I can't.

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3 Replies
Wanner_G_Intel
Moderator
105 Views

Hello NSang9,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, we would like to have the following information:

 

  • Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

  • What is the error message you are receiving. Please attach a screenshot.
  • Did the Intel® Wireless Adapter come preinstalled in your computer?

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
105 Views

Hello NSang9,

 

If you need further assistance, please let us know. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
105 Views

Hello NSang9,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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