wifi problem

[Krniranjan]

My WiFi has not been working for a year. i did everything but not a single onemethod worked for me . 

[Mike_Intel]

Hello Krniranjan,

Thank you for posting in Intel community Forum.

For me to further investigate this issue, please help provide the following details:

1. What is the brand and model of your system?
2. What was the last change made in the system before the issue started a year ago?
3. Did you try to update the driver? If yes, did you get any error message during the update?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Krniranjan]

1. Asus TUF F15 FX507ZC4 

2. I don't remember the exact date, but one day the Wi-Fi option disappeared from the Quick Settings panel and from the main Settings. I watched some videos on YouTube to fix it, and it worked temporarily. However, the problem happened again. I tried everything—disabling and enabling the driver, uninstalling and reinstalling it, even rolling it back—but nothing worked.

These days, the same problem is happening with Bluetooth. When I turn it on, it connects, but after a few seconds or minutes, it disappears. I have to restart my laptop to get Bluetooth back, but when I try to use it again, it disappears. I got frustrated and stopped using it

3. Yes, it is. I use the Intel Driver & Support Assistant to keep all my drivers updated. 

There were no error messages during the driver updates. Everything installed successfully using the Intel Driver & Support Assistant.

"I just updated both the Bluetooth and Wi-Fi drivers—there were no error messages during the update."

"My Wi-Fi driver status is showing code 10"

[Mike_Intel]

Hello Krniranjan,

Thank you for the update.

For error code 43 and error code 10, we have a troubleshooting guide that you can try. Please follow the steps here specially the clean driver installation part to check that this is just a driver issue. Hopefully this is not a hardware issue since it is not working for a year now.

Error Codes 10, 22, 28, 31, 43, or 45 in Device Manager for...

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Krniranjan,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Krniranjan,

Since I haven't received any response from you recently, I will go ahead and close this thread. If you require help in the future, please submit a new inquiry, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician