Wireless
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wireless problem

Tina2024
Beginner
935 Views

I have a Lenovo tablet with the intel Dual Band Wireless-AC 3160.

I got a new router and now my computer can not find my network.  My adult children live next door and have the exact same router and I can see it but not my own.

 

How can I fix this problem?  It keeps looking for my old router but not the new.

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7 Replies
n_scott_pearson
Super User
919 Views

In the very last update to the driver for this card, Intel fixed an issue that prevented the card from interoperating with WiFi 6 Routers. You need to download and install this driver.

Since this is a (long) discontinued card, Intel does not provide any support for it - and this includes provided driver downloads (really slimy move, IMHO). All is not lost, when the discontinuation announcements were made, I archived copies of the final driver releases for the various cards. Since so many people have needed these drivers, I made this part of my archive public. Use this link: https://1drv.ms/f/s!AtacZBU04mo-j-tQ34BdSDv6y1BFsg?e=7gn50T to access this share. Subfolders provide final driver packages for most of the Discontinued Wireless cards (look closely at the titles for yours).

Hope this helps,

...S

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Tina2024
Beginner
788 Views

Mine is an AC-3160 will the 3165 you work to fix it?

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Tina2024
Beginner
788 Views

looks like i have windows 8.1

will the 3165 work for my 3160?

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VARADHARAJAN
Valued Contributor II
870 Views

Did you enable  wifi in your new router, also enable allow the device to find 

 

Varadharajan K

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Jeremy31
Beginner
830 Views

Try changing the channel the router uses as there could be a channel conflict

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VARADHARAJAN
Valued Contributor II
801 Views

@Jeremy31 

share screenshots  wlan settings page in router

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n_scott_pearson
Super User
772 Views

Will the 3165 drivers work for the 3160? Absolutely not; you must use the drivers from the 3160 folder. Pick the package specific to your Windows version.

...S

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