oneAPI Registration, Download, Licensing and Installation
Support for Getting Started questions related to download, Installation and licensing for Intel oneAPI Toolkits and software development tools.
1349 Discussions

An issue for installing an older version of oneapi Basekit and HPCkit

Mohamed_A
Beginner
2,390 Views

Hello,

 

I want to install oneapi Basekit and HPCkit version 2021. I already have the offline versions:

- w_BaseKit_p_2021.2.0.2871_offline.exe

- w_HPCKit_p_2021.2.0.2901_offline.exe

 

 

First, I installed Visual studio version 2019. Then when I try to install oneapi basekit, the installation doesn't start, just showing the background of installations as shown in the attached image and then disappeared.

 

I found the same issue in a previous post: 해결됨: Base Toolkit Installer does not start - Intel Communities

I tried to install it from the extracted folder, but I faced the same problem.

 

 

 

0 Kudos
11 Replies
ArpanB_Intel
Moderator
2,354 Views

Hi Mohamed, please share the below information with us:


- OS build on which you are installing the software

- Is the installer an online or an offline package?

- Version of Microsoft Visual Studio installed along with it's build version

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

- Screenshots of the error screen

- Installation Log files.

The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs

The default path for a log file for a Parallel Studio XE installation is: %temp%\pset_tmp_PSXE<version>_<username>


We would like to know.


0 Kudos
Mohamed_A
Beginner
2,250 Views

- OS build on which you are installing the software

--- Windows 10 and OS:19044.2846

 

- Is the installer an online or an offline package?

--- Offline 

--- w_BaseKit_p_2021.2.0.2871_offline.exe

--- w_HPCKit_p_2021.2.0.2901_offline.exe

 

- Version of Microsoft Visual Studio installed along with it's build version

--- Microsoft Visual Studio Community 2019. Version 16.11.26

--- Microsoft .NET Framework Version 4.8.04084

 

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

--- I tried first to install Intel® oneAPI 2021, when I was not able to install them. Then I installed Intel® oneAPI 2023, which were installed smoothly. Then, I uninstalled them to try Intel® oneAPI 2021 again and again and again without any success.

 

- Screenshots of the error screen

--- There is no an error message,  just showing the background of installations as shown in the attached image and then disappeared.

 

- Installation Log files.

--- I don't find this path. What I found is C:\Program Files (x86)\Intel\oneAPI\Installer

--- Installer is the only folder in Intel folder.

 

*Thanks for supporting

0 Kudos
Mohamed_A
Beginner
2,325 Views

- OS build on which you are installing the software

--- Windows 10 and OS:19044.2846

- Is the installer an online or an offline package?

--- Offline 

--- w_BaseKit_p_2021.2.0.2871_offline.exe

--- w_HPCKit_p_2021.2.0.2901_offline.exe

- Version of Microsoft Visual Studio installed along with it's build version

--- Microsoft Visual Studio Community 2019. Version 16.11.26

--- Microsoft .NET Framework Version 4.8.04084

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

--- I tried first to install Intel® oneAPI 2021, when I was not able to install them. Then I installed Intel® oneAPI 2023, which were installed smoothly. Then, I uninstalled them to try Intel® oneAPI 2021 again and again and again without any success.

- Screenshots of the error screen

--- There is no an error message,  just showing the background of installations as shown in the attached image and then disappeared.

- Installation Log files.

--- I don't find this path. What I found is C:\Program Files (x86)\Intel\oneAPI\Installer

--- Installer is the only folder in Intel folder.

 

*Thanks for supporting

0 Kudos
Mohamed_A
Beginner
2,249 Views

- OS build on which you are installing the software

--- Windows 10 and OS:19044.2846

 

- Is the installer an online or an offline package?

--- Offline 

--- w_BaseKit_p_2021.2.0.2871_offline.exe

--- w_HPCKit_p_2021.2.0.2901_offline.exe

 

- Version of Microsoft Visual Studio installed along with it's build version

--- Microsoft Visual Studio Community 2019. Version 16.11.26

--- Microsoft .NET Framework Version 4.8.04084

 

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

--- I tried first to install Intel® oneAPI 2021, when I was not able to install them. Then I installed Intel® oneAPI 2023, which were installed smoothly. Then, I uninstalled them to try Intel® oneAPI 2021 again and again and again without any success.

 

- Screenshots of the error screen

--- There is no an error message,  just showing the background of installations as shown in the attached image and then disappeared.

 

- Installation Log files.

--- I don't find this path. What I found is C:\Program Files (x86)\Intel\oneAPI\Installer

--- Installer is the only folder in Intel folder.

 

*Thanks for supporting

0 Kudos
Mohamed_A
Beginner
2,335 Views

f2.PNG

0 Kudos
ArpanB_Intel
Moderator
2,304 Views

Mohamed, please follow the below steps:


  • Close Intel® installers if any.
  • Uninstall all Microsoft Visual Studio instances and Visual Studio Installer.
  • Important: check that C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll does not exist anymore. If it was not removed with Microsoft Visual Studio for some reason, please unregister the DLL using

REGSVR32 /U C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll

command in Command Prompt as Administrator, and then rename the file to Backup_Microsoft.VisualStudio.Setup.Configuration.Native.dll so the Intel® Installer can't load it.


We would like to know.


0 Kudos
Mohamed_A
Beginner
2,243 Views

Thanks so much for your support,

 

I am trying to install Visual Studio 2019, oneapi Basekit and HPCkit version 2021 based on the recommendations of Delft3d software. I was able to install Visual Studio 2019 with oneapi Basekit and HPCkit version 2023, but Delft3d was not installed. I am not sure about Intel® Parallel Studio XE 2020!!

 

Also, I was not able to use the provided link to download the Intel® Parallel Studio XE 2020 nor other basekit or HPCkit vergions.

 

Regards,

Mohamed

 

 

0 Kudos
ArpanB_Intel
Moderator
2,113 Views

Mohamed, please note that 2021.2 version of the toolkit is supported on VS 2019 16.8 (16.8.2), VS 2019 16.9.0 Preview 3, VS 2017 15.9 (15.9.27). Thus, we suggest you to uninstall the Visual Studio 2019 you have installed first and then install the supported build versions of the Visual Studio 2019 and proceed with the installation of the toolkits.


0 Kudos
Mohamed_A
Beginner
2,080 Views

Thank you for you response and support. I followed the providing link and found that toolkit v 2021.4 supports VS 2019 16.11.2.

 

So, could you please send me links to download oneapi Basekit and HPCkit v 2021.4?

 

Regards,

Mohamed

0 Kudos
ArpanB_Intel
Moderator
2,048 Views

Mohamed, we have contacted you internally with some information. Please check your inbox for further updates.


0 Kudos
ArpanB_Intel
Moderator
2,023 Views

Mohamed, unfortunately we were unable to hear back from you.


If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


0 Kudos
Reply