Intel® Parallel Studio XE Composer Edition - Communication with floating license server issues.

[PascalDesaulniers]

Hi,

Do there is a way to debug why we kept getting :

1646691270:099 : issa_get_existing_license_info: license path is C:\Program Files (x86)\Common Files\Intel\Licenses\FortranCompiler.lic (license type 0, support code 0, serial number )

1646691270:099 : issa_get_existing_license_info: failure : 32

1646691270:099 : issa_get_existing_license_info: failure & LFD_AUTH_COUNTED_SERVER_DOWN: 32

1646691270:099 : issa_existing_license_is_valid_info: finished with result -17 (license type 0, support code 0)

Each time we try to install the product?

The license server is running, the connection on the two used port (intel deamon and flex) are open (we can validate them using test-netconnection in powershell) but the installer always show an error about license serveur not responding…

Thanks,

Pascal Désaulniers

[Barbara_P_Intel]

I'm moving this over the Intel Forum that supports installation and licensing issues.