Issues installing oneAPI 2023.2 on a mounted drive

[ebolandrtx]

Hi,

I've had issues with the recent linux oneAPI installers where they have not recognized the volume associated with a mounted drive. (Versions 2023.2). Thought I would throw a note out to the community to see if there might be helpful thoughts. I've used the same install procedure in the past using earlier versions with no issues.

Any insight is much appreciated.

Thanks,

Erin

[RahulC_Intel]

Hi Erin, could you please share the below details for further investigation: 

• OS build on which you are installing the software  
• Is the installer an online or an offline package?  
• Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system   
• Installation Log files.
• Screenshot of an error code

We would like to know.

[ebolandrtx]

Rahul

Easy Details to provide first:

OS Build: RHEL8

Offline Installer

Other Installed Versions (on or application server): 2021.1, 2021.2, 2021.4, 2022.2, 2023.0

Installation Log Files -> TBD

Screen Shot of the Error Code:

[###########################################################################################################################################################################################################################################]
Extract l_BaseKit_p_2023.2.0.49397_offline completed!
Checking system requirements...
Done.
Wait while the installer is preparing...
Done.
Launching the installer...
Changed location of download cache to '/scratch/tmp'.
NSS package is not installed
Intel® VTune(TM) Profiler requires NSS library for graphical user interface, it can be installed with
sudo apt-get install libnss3 on Ubuntu / Debian
sudo zypper install mozilla-nss on SUSE
sudo dnf install nss on CentOS / RHEL / Fedora
Intel® Graphics Compute Runtime for OpenCL™ not found.
You have no relevant GPU driver. If you are going to develop and run GPU-accelerated applications on this system, please check the installation guide for instructions on the GPU drivers here: https://www.intel.com/content/www/us/en/develop/documentation/installation-guide-for-intel-oneapi-toolkits-linux/top/prerequisites/install-intel-gpu-drivers.html
Otherwise, you can ignore the warning and continue the installation as is: the product can still be used with CPU.
Not enough disk space.
Not enough space available in /apps/intel_oneapi_2023.2. Check disk quota set for the current user. 22.7 GB is required.
Failed to check prerequisites
An error has been encountered during the installation process. Detailed installation log files are located under '/scratch'.
Please submit this error and the log files using one of the following support options:
- Report your issue on the Intel Community Forum - https://community.intel.com/t5/Intel-oneAPI-Registration/bd-p/registration-download-licensing-instal
- If you have Priority Support, submit a Service request at Online Service Center - https://supporttickets.intel.com/servicecenter?lang=en-US
Installer completed with code 1

Looking forward to your response and will work on getting logs uploaded!

[ebolandrtx]

The system that that was mounted on has more then enough space:

Used: 34340708352

Available: 337088983040

Capacity:10%

Mounted on:  /apps/intel_oneapi_2023.2 

[ebolandrtx]

See the installer log attached.

[RahulC_Intel]

Hi Erin, Could you please share the below details with us for further help.

• What is the exact storage and free space in your Mounted drive.
• Did you tried to install the nss in your operating system.
• Are you using any GPU in your system.

We would like to know.

[ebolandrtx]

Storage and free space are listed above - ~350 GB total with only 10% used. So there should be more than enough for oneAPI. I confirmed we do have NSS installed and the system as a GPU.

[RahulC_Intel]

Hi Erin, thank you for the update. You may refer to the below link and follow the installation steps via using Yum/DNF Package Manager.

Link: https://www.intel.com/content/www/us/en/docs/oneapi/installation-guide-linux/2023-2/yum-dnf-zypper.html

Also, refer to the below link and check the minimum system requirement for Intel® oneAPI Toolkit before installing the product.

Link: https://www.intel.com/content/www/us/en/developer/articles/system-requirements/intel-oneapi-base-toolkit-system-requirements.html

[ebolandrtx]

Hi, 

I don't really think this solves the issue.... we need to be bale to run the installation offline...

Any reason why the installer would not work?

Erin

[RahulC_Intel]

Hi Erin, we have sent you a private message. Kindly check your inbox.

[RahulC_Intel]

Hi Erin, could you please share the output of "df-h" with us for further investigation.

We would like to know.

[RahulC_Intel]

Hi Erin, unfortunately we were unable to hear back from you. 

If you have any further query, please post a new question as this thread will no longer be monitored by Intel®.