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I purchased a perpetual intel Fortran compiler in 2012. My old machine is retiring so I have to reinstall it in a new machine. I have contacted Intel and provided my license serial number. My impression was since its perpetual(although service expired), they would just give me a new key or license file. Instead, I've been told, I have to purchase a new license. For other perpetual licenses in that machine, software companies were able to locate me with my name and company email and just sent me a new key although the platforms' capability increased significantly, in these 12 years. I'm a bit surprised, is there any work around, please let me know.
Note: I posted it earlier but I was out office/sick and got back to it a bit late and by then it was closed. I was told I was sent some question in my community inbox but my inbox is empty. I got emails in my company email before opening these posts, the summary of that already in this post.
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Hi Juline, we have sent you a private message and asked for some confidential information. Please check your community inbox and share the details with us via private message.
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Hi Juline, we have sent you a private message. Kindly check your community inbox.
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Hi Juline, we have sent you a private message. Kindly check your community inbox.
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Hi Juline, we have sent you a private message. Kindly check your community inbox.

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