oneAPI Registration, Download, Licensing and Installation
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When using the offline installer of OneApi, the user gets Download Failed

Ralph5260
Beginner
667 Views

When user tries to install the offline installer of OneAPI, they receive the following in the attached screen shot.

 

Ralph5260_0-1701122309480.png

 

Please assist.

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RahulC_Intel
Moderator
618 Views

Hi Ralph, could you please share the below details for further investigation: 

 

  • OS build on which you are installing the software  
  • Version of Microsoft Visual Studio installed along with it's build version  
  • Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system   
  • Installation Log files.  
  • The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs 

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RahulC_Intel
Moderator
594 Views

Hi Ralph, unfortunately we were unable to hear back from you. 


If you have any further query, please post a new question as this thread will no longer be monitored by Intel®. 


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