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offline installer needs internet?

sambar
Beginner
5,368 Views

While trying to install BaseKit 2022.1.2.154, the installer crashes. Setup file is w_BaseKit_p_2022.1.2.154_offline.exe. Was expecting something smooth as CVF install or install similar to parallel studio, however was intimidated by the serious number of products and prerequisites.

There are two issues 

  1. Why does the offline installer try to Download something? This is forbidden in our security environment. Isn't this against the definition of offline installer?
  2. VS 2019 Pro is installed, however installer could not find it.

02/01/2022 07:59:26:406 : 12020 : MESSAGE : Product is set to intel.oneapi.win.basekit.product,v=2022.1.2-154. Mode is set to install.
02/01/2022 07:59:27:516 : 1036 : MESSAGE : PreRequisite for other install successfully checked
02/01/2022 07:59:27:518 : 1036 : MESSAGE : PreRequisite for other Intel install successfully checked
02/01/2022 07:59:27:523 : 1036 : MESSAGE : All checks for preRequisite for supported operation system are passed
02/01/2022 07:59:30:128 : 1036 : MESSAGE : PreRequisite for admin rights successfully checked
02/01/2022 07:59:30:132 : 1036 : MESSAGE : PreRequisite for temporary folder successfully checked
02/01/2022 07:59:30:132 : 1036 : MESSAGE : PreRequisite for host architecture successfully checked
02/01/2022 07:59:30:933 : 12020 : ERROR : Download failed.
Failed to establish internet connection. Check your connection settings.
02/01/2022 07:59:30:937 : 12020 : ERROR : Download failed.
Failed to establish internet connection. Check your connection settings.

02/01/2022 07:59:59:610 : 10536 : MESSAGE : Check for id = [oneApiGpuDriverIsNotFound] failed
02/01/2022 07:59:59:610 : 10536 : MESSAGE : Error [Intel® Graphics Driver for Windows not found.]
02/01/2022 07:59:59:610 : 10536 : MESSAGE : Description [You have no relevant GPU driver. If you are going to develop and run GPU-accelerated applications on this system, please check the <a href="https://software.intel.com/content/www/us/en/develop/documentation/installation-guide-for-intel-oneapi-toolkits-windows/top/install-intel-gpu-drivers.html">installation guide</a> for instructions on the GPU drivers.<br/>Otherwise, you can ignore the warning and continue the installation as is: the product can still be used with CPU.]
02/01/2022 07:59:59:611 : 10536 : MESSAGE : Check for id = [vsDPCUnsupported] failed
02/01/2022 07:59:59:611 : 10536 : MESSAGE : Error [Intel® oneAPI DPC++/C++ Compiler will not work because none of the supported environments is found on your computer]
02/01/2022 07:59:59:611 : 10536 : MESSAGE : Description [Intel® oneAPI DPC++/C++ Compiler requires that Microsoft Visual Studio* 2017, 2019 or 2022, or Microsoft Visual Studio Build Tools* 2017, 2019 or 2022 should be already installed and none was found on your computer. If you select 'Next', Intel® oneAPI DPC++/C++ Compiler will be installed but will not work. Please refer to the Release Notes (<a href="https://software.intel.com/content/www/us/en/develop/articles/intel-oneapi-dpc-c-compiler-release-notes.html">https://software.intel.com/content/www/us/en/develop/articles/intel-oneapi-dpc-c-compiler-release-notes.html</a>) for details.]
02/01/2022 07:59:59:611 : 10536 : MESSAGE : PreRequisite for Instance Msi successfully checked

 

Can you not dumb the installer for ifort users with some automatic options in Base kit? Some folks pay a premium for ifort only and do not care about the thousand things that we may not use in our lifetime.

error.PNG

 

What are the minimum things that are needed for ifort users looking only for coarray parallalization? 

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1 Solution
ArpanB_Intel
Moderator
5,118 Views

Ragunath, our investigation has shown us that on Microsoft* Windows*, the installation of Intel® oneAPI Toolkits versions 2022.1 and 2022.1.2 and standalone components will fail using Microsoft* Visual Studio* 2022 version 17.1.x.

 

There are 2 possible workarounds, prior to installing an Intel® oneAPI toolkit or component:

 

We are striving to provide a new release in the weeks ahead to address this installation issue. Please let me know if you have any questions on this.


View solution in original post

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15 Replies
sambar
Beginner
5,342 Views

Went with the install of both HPC Toolkit (no success) and Parallel Studio 2020 (no sucess). Both of them are complaining that they cannot find Visual Studio 2019.

 

NoIDE_error.PNG

I know for sure that VS 2019 Pro is installed. I uninstalled and reinstalled again with Certificates. No sucess.

I am in an firewalled env where we cannot do anything without involving security. This is frustrating.

 

Let me know if you want me to open a ticket via Intel Premier Support.

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ArpanB_Intel
Moderator
5,314 Views

Hi Ragunath, we apologize for the inconvenience caused.


Please note you need to have the Desktop development with C++ workload installed into each Visual Studio instance beforehand to enable integration into IDE automatically. For guidance on how to do that, visit> https://www.intel.com/content/www/us/en/developer/articles/guide/installing-microsoft-visual-studio-2019-for-use-with-intel-compilers.html


Regarding the offline installer trying to connect to the internet, we are testing out the issue. Could you share the complete log file with us? We assume that the download is regarding some Graphics drivers that the installer is unable to find within your system however, we need the complete log file to investigate further. The default location for the log file> C:\Program Files (x86)\Intel\oneAPI\logs


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sambar
Beginner
5,304 Views

Thanks for your reply.

We have been at this install thing since the end of last week. After googling I found the exact page that you had linked and followed the same instructions in the 2nd try.  The sample instructions are also based on VS 2019 Pro so it is an exact match.  

 

Here's the log file (or atleast two versions of it).

 

I don't have access to other log files as in our org we need to involve both admins and security to do anything. So essentially three people are trying to install one product and still cannot get it done. We are forbidden to have any product that connects to internet.

 

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Vasily_R_Intel1
Employee
5,266 Views

Hi sambar,

 

Could you please capture logs from %TEMP%\intel_oneapi_installer 

We will check what happens.

 

Thank you,

Vasily.

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sambar
Beginner
5,258 Views

Vasily_R_Intel1,

 

We had uninstalled VS 2019 Pro and plan to install VS 2022 Pro and try this process again today. The log files that you have requested goes to elevated users directories and woun have been cleaned up by cache cleaning scripts automatically by now. As everything is in uninstalled state there is no log that I can provide you now.

 

I will make sure that I save the logs from temp folder and share it with you, depending on how this process goes.

 

Thanks.

 

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Vasily_R_Intel1
Employee
5,248 Views

Thank you! This issue can be related recent VS updates - right now we check how installer work with updated VS and this info will be very helpful 

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sambar
Beginner
5,242 Views

Installed VS 2022 Pro and the install had failed. I saved the log files from %TEMP% as you had suggested. Please see the zip file.

 

It looks like the offline software is trying to connect to internet and download something.

 

Thanks.

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sambar
Beginner
5,234 Views

For completeness, the following is the version of VS 2022 Pro components installed on the machine that kicked the above error log file.

 

Microsoft Visual Studio Professional 2022
Version 17.0.5
VisualStudio.17.Release/17.0.5+32112.339
Microsoft .NET Framework
Version 4.8.03752

Installed Version: Professional

Visual C++ 2022 00483-10801-26047-AA928
Microsoft Visual C++ 2022

ASP.NET and Web Tools 2019 17.0.795.42246
ASP.NET and Web Tools 2019

C# Tools 4.0.1-1.21568.1+6ab6601178d9fba8c680b56934cd1742e0816bff
C# components used in the IDE. Depending on your project type and settings, a different version of the compiler may be used.

Microsoft JVM Debugger 1.0
Provides support for connecting the Visual Studio debugger to JDWP compatible Java Virtual Machines

Microsoft MI-Based Debugger 1.0
Provides support for connecting Visual Studio to MI compatible debuggers

Microsoft Visual C++ Wizards 1.0
Microsoft Visual C++ Wizards

Microsoft Visual Studio VC Package 1.0
Microsoft Visual Studio VC Package

NuGet Package Manager 6.0.1
NuGet Package Manager in Visual Studio. For more information about NuGet, visit https://docs.nuget.org/

ProjectServicesPackage Extension 1.0
ProjectServicesPackage Visual Studio Extension Detailed Info

Test Adapter for Boost.Test 1.0
Enables Visual Studio's testing tools with unit tests written for Boost.Test. The use terms and Third Party Notices are available in the extension installation directory.

Test Adapter for Google Test 1.0
Enables Visual Studio's testing tools with unit tests written for Google Test. The use terms and Third Party Notices are available in the extension installation directory.

TypeScript Tools 17.0.1001.2002
TypeScript Tools for Microsoft Visual Studio

Visual Basic Tools 4.0.1-1.21568.1+6ab6601178d9fba8c680b56934cd1742e0816bff
Visual Basic components used in the IDE. Depending on your project type and settings, a different version of the compiler may be used.

Visual Studio Code Debug Adapter Host Package 1.0
Interop layer for hosting Visual Studio Code debug adapters in Visual Studio

Visual Studio IntelliCode 2.2
AI-assisted development for Visual Studio.

Visual Studio Tools for CMake 1.0
Visual Studio Tools for CMake

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ArpanB_Intel
Moderator
5,289 Views

Ragunath, thank you for sharing the log files with us.


We have contacted you internally to share some information. Please check you inbox with regards to the update.


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sambar
Beginner
5,278 Views

Thanks for the update.

I have been trying to move chains from my end too. We tried to repair the VS 2019 Pro. We still get the same error that BaseKit cannot find the IDE.

This is the version of VS 2019 Pro that is installed on my workstation.

Microsoft Visual Studio Professional 2019

Version 16.1.6

VisualStudio.16.Release/16.1.6+29102.190

Visual C++ 2019   00435-30013-15420-AA349

ASP.NET and Web Tools 2019   16.1.429.50124

C# Tools   3.1.1-beta4-19281-06+58a4b1e79aea28115e66b06f850c83a3f1fcb6d3

IntelliCode Extension   1.0

Microsoft JVM Debugger   1.0

Microsoft MI-Based Debugger   1.0

Microsoft Visual C++ Wizards   1.0

Microsoft Visual Studio VC Package   1.0

NuGet Package Manager   5.1.0

ProjectServicesPackage Extension   1.0

Test Adapter for Boost.Test   1.0

Test Adapter for Google Test   1.0

Visual Basic Tools   3.1.1-beta4-19281-06+58a4b1e79aea28115e66b06f850c83a3f1fcb6d3

Visual Studio Code Debug Adapter Host Package   1.0

Visual Studio Tools for CMake   1.0

Visual Studio Tools for CMake   1.0 (Show up two time)

 

I had requested a system update to latest version of VS 2019 (from Version 16.1.6 to Version 16.7.24) in my org. I was told that I would rather be provided with a new license of VS 2022 Pro than let me connect to the internet. Internet is “E.V.I.L. Boys” (c Disney).  Fun. I am planning to try install again after updating VS version.

 

If you have anything for me, please share.

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ArpanB_Intel
Moderator
5,256 Views

Raghunath, we tested out the installation in the offline mode. However, we were unable to replicate your issue. The offline installer seemed to perform normally in an air gapped mode. However, we are still checking the log files you had earlier shared. We will share our findings regarding that soon.


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sambar
Beginner
5,122 Views

This is the latest update from our security person:

I have isolated the problem to the Symantec Antivirus interfering with the graphics debug component that is trying to be installed. Because this component can’t successfully install it flags the whole VS2022 installation as incomplete. At this time I have not isolated exactly what within Symantec is triggering the over aggressive protection but I am continuing to look into it.

Thanks.

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ArpanB_Intel
Moderator
5,119 Views

Ragunath, our investigation has shown us that on Microsoft* Windows*, the installation of Intel® oneAPI Toolkits versions 2022.1 and 2022.1.2 and standalone components will fail using Microsoft* Visual Studio* 2022 version 17.1.x.

 

There are 2 possible workarounds, prior to installing an Intel® oneAPI toolkit or component:

 

We are striving to provide a new release in the weeks ahead to address this installation issue. Please let me know if you have any questions on this.


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sambar
Beginner
5,086 Views

This workaround had worked. I am able to install in a 2nd computer that connects to internet.

The issue with Symantec interfering with VS 2022 install is still unresolved. But I understand that it is not an Intel issue.  If needed I plan to use Intel Support to ask additional questions from our IT guys.

Thanks for your support to resolve this issue to this extent.

 

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ArpanB_Intel
Moderator
5,076 Views

Ragunath, thank you for accepting our solution. We are glad that the issue is resolved.


If you have any further queries, please post a new question as this this thread will no longer be monitored by Intel®.


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