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Assertion failed: pytrace_tracewriter:341: (jitWriterReady) : . Please contact the technical support

dnegtech
Beginner
1,202 Views

Hi everyone,

We're having this issue, any analysis shows the screenshot as attached, with a process spinning on one cpu and not doing anything.

Version: vtune_profiler_2020.2.0.610396
OS: linux centos76 

These are some of the error logs:

/apps/Linux64/intel/vtune_profiler_2020/bin64/vtune-gui: /lib64/libdbus-1.so.3: no version information available (required by /apps/Linux64/intel/vtune_profiler_2020/bin64/vtune-gui)
/apps/Linux64/intel/vtune_profiler_2020/bin64/vtune-gui: /lib64/libdbus-1.so.3: no version information available (required by /apps/Linux64/intel/vtune_profiler_2020/bin64/vtune-gui)
Fontconfig warning: "/etc/fonts/fonts.conf", line 86: unknown element "blank"
Intel VTune Profiler log directory is invalid. Security permissions are insufficient. Make sure to limit the directory access to exclude 'other' write permissions.

AMPLXE_TPSSCOLLECTOR: pytrace_tracewriter:341: (jitWriterReady) :
Assertion failed: pytrace_tracewriter:341: (jitWriterReady) : . Please contact the technical support.

Please advise, thanks.

Yours Sincerely,
Kai

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Aleksei_O
Employee
1,140 Views

Hello, Kai. Thank you for reporting this issue. This problem will be fixed in next VTune release. Is there anything I can help you?

View solution in original post

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5 Replies
JananiC_Intel
Moderator
1,170 Views

Hi,

 

Thanks for posting in Intel forums.

 

You can try vtune-self-checker.sh script from <install_dir>/bin64 directory.This self checker script is used to validate the installations and system setup.So try running that and let us know the result.Also make sure whether you have write permission to the path,where the result will be written.

 

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Aleksei_O
Employee
1,141 Views

Hello, Kai. Thank you for reporting this issue. This problem will be fixed in next VTune release. Is there anything I can help you?

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dnegtech
Beginner
1,131 Views

Thank you both.
I have informed the Software Developer team and will keep you posted if there are feedbacks from them.

Yours Sincerely,
Kai

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JananiC_Intel
Moderator
1,109 Views

Hi,

Do you have any updates?Can we close the case?


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JananiC_Intel
Moderator
1,084 Views

Hi,


Hope we have answered your query .We would discontinue monitoring this issue.Please raise a new thread if you have further issues.


Thanks


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