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La__Gleb
Beginner
107 Views

BSOD in Intel Vtune Amplifier 2019 update 4

I've chosen to profile the IE process. Everything works without falling. Then I've selected the option "Customize a copy of the selected analysis" and have got BSOD in vtss.sys. I do not have any additional antivirus software. The problem is reproduced stably every time.

OS is the last 10.0.18362.239 (1903) X64

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

0: kd> k
 # Child-SP          RetAddr           Call Site
00 fffff803`5fe70538 fffff803`5c9ce6e9 nt!KeBugCheckEx
01 fffff803`5fe70540 fffff803`5c9caa2b nt!KiBugCheckDispatch+0x69
02 fffff803`5fe70680 fffff803`57a016a5 nt!KiPageFault+0x46b
03 fffff803`5fe70810 fffff803`57a06895 vtss+0x16a5
04 fffff803`5fe70840 fffff803`57a05f40 vtss+0x6895
05 fffff803`5fe70be0 fffff803`5c872a95 vtss+0x5f40
06 fffff803`5fe70c40 fffff803`5c8720ef nt!KiExecuteAllDpcs+0x305
07 fffff803`5fe70d80 fffff803`5c9c3865 nt!KiRetireDpcList+0x1ef
08 fffff803`5fe70fb0 fffff803`5c9c3650 nt!KxRetireDpcList+0x5
09 ffff9083`ca037660 fffff803`5c9c2f15 nt!KiDispatchInterruptContinue
0a ffff9083`ca037690 fffff803`5c9be931 nt!KiDpcInterruptBypass+0x25
0b ffff9083`ca0376a0 ffffda35`d3466f90 nt!KiInterruptDispatchNoLockNoEtw+0xb1
0c ffff9083`ca037838 ffffda35`d37c61a3 win32kfull!Win32AllocateFromPagedLookasideListImpl
0d ffff9083`ca037840 ffffda35`d34f1438 win32kbase!Win32AllocateFromPagedLookasideList+0x23
0e ffff9083`ca037870 ffffda35`d34f21ca win32kfull!_PostTransformableMessageExtended+0x508
0f ffff9083`ca037970 fffff803`5c9ce115 win32kfull!NtUserPostMessage+0x13a
10 ffff9083`ca037a00 00007fff`5a17fe94 nt!KiSystemServiceCopyEnd+0x25
11 00000000`0b9fe3b8 00000000`00000000 0x00007fff`5a17fe94
0: kd> !irql
Debugger saved IRQL for processor 0x0 -- 2 (DISPATCH_LEVEL)
 

https://www.dropbox.com/s/dwddu7effy98l9l/MEMORY.7z?dl=0

0 Kudos
5 Replies
107 Views

Hello Gleb,

While we are testing a fix to the issue you reported, would you please let us know your CPU family, model, and stepping?

We suspect the issue is specific to your build of Windows, and may even depend on the CPU model.

Thanks,

Stas

La__Gleb
Beginner
107 Views

Thank you for the quick answer.

I7-8750H Stepping A Revision U0

0: kd> !cpuid
CP  F/M/S  Manufacturer     MHz
 0  6,158,10 GenuineIntel    2208

107 Views

Hello Gleb,

Would you please give the attached driver a try?

Please note that is was not signed for use with Secure Boot, so you may need to disable Secure Boot, if it's on, for the driver to run.

Please unzip the driver to "Your_VTune_Dir\bin64\sepdrv\vtss.sys" and re-load it by running "Your_VTune_Dir\bin64\amplxe-sepreg.exe -i" from an Administrator console.

Thanks,

Stas

107 Views

Gleb, would you please also share the output of msinfo32.exe? 

107 Views

Please find attached the driver signed for Secure Boot.