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Beginner
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Intel VTune community download

I have filled out the form and submitted to download the free Intel VTune community version this past weekend and still have not received an email with a link to download (it's been >3 business days at this point).  Is this kind of wait time to download typical?

Thanks,

Tim

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Employee
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Hi.

Try to reuse your way and got the same issue.

I have the link in the mail that opens the page with 'open the mail with instructions' message.

    Intel® VTune™ Profiler2021

   Thank you for registering for Intel® VTune™ Profiler.
   Please check your email for instructions to download your product. Note that this may take up to two        business days. If you have any questions please refer to our support page.

Reported the issue to our release manager. In investigation now.

Kirill

 

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Employee
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Hi.

The issue should be fixed. The link from my mail box opens correct page.

Could you retry now?

Kirill

Kirill_U_Intel_0-1601882501006.png

 

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Beginner
246 Views

I have still not received the email with the download link.  I have now filled out the form @ https://software.seek.intel.com/intel-vtune-profiler three times.

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Employee
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Hi,

Could you connect with me directly by kirill.uhanov@intel.com?

We will try to resolve your case.

Kirill

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Beginner
217 Views

Hello, Kirill!

I have same problem: can't download. After filling of form got welcome email but no links for download. How can i download VTune Profiler?

Thanks

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Employee
209 Views

Hi, Demitriy.

Do you have  Download button in registration complete mail? What does a welcome email look like?

Kirill_U_Intel_1-1602083579747.png

 

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Beginner
206 Views

No, i didn't get such email with Download button.

What i've got is 

Demitriy_0-1602083933216.png

 

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Employee
203 Views

To be clear, did you use registration form https://software.seek.intel.com/intel-vtune-profiler too?

Kirill

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Beginner
201 Views

Yes, i visited it many times, answered on all questions.

Now it looks for me like this

Demitriy_0-1602084452013.png

 

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Employee
188 Views

Demitriy,

Could you send me your registration mail directly on kirill.uhanov@intel.com?

We need to check registration record.

Kirill

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Beginner
174 Views

Sent

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Moderator
114 Views

Hi,


Were you able to download VTune Profiler successfully ?

Let us know the updates.


Thanks,

Raeesa


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Moderator
82 Views

Hi,


We haven't heard back from you . We are discontinuing monitoring this thread. Please raise a new query in case if you have any further issues.


Thank you,

Raeesa


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