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Intel VTune community download

trafalco
Beginner
1,783 Views

I have filled out the form and submitted to download the free Intel VTune community version this past weekend and still have not received an email with a link to download (it's been >3 business days at this point).  Is this kind of wait time to download typical?

Thanks,

Tim

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13 Replies
Kirill_U_Intel
Employee
1,768 Views

Hi.

Try to reuse your way and got the same issue.

I have the link in the mail that opens the page with 'open the mail with instructions' message.

    Intel® VTune™ Profiler2021

   Thank you for registering for Intel® VTune™ Profiler.
   Please check your email for instructions to download your product. Note that this may take up to two        business days. If you have any questions please refer to our support page.

Reported the issue to our release manager. In investigation now.

Kirill

 

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Kirill_U_Intel
Employee
1,750 Views

Hi.

The issue should be fixed. The link from my mail box opens correct page.

Could you retry now?

Kirill

Kirill_U_Intel_0-1601882501006.png

 

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trafalco
Beginner
1,735 Views

I have still not received the email with the download link.  I have now filled out the form @ https://software.seek.intel.com/intel-vtune-profiler three times.

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Kirill_U_Intel
Employee
1,719 Views

Hi,

Could you connect with me directly by kirill.uhanov@intel.com?

We will try to resolve your case.

Kirill

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Demitriy
Beginner
1,706 Views

Hello, Kirill!

I have same problem: can't download. After filling of form got welcome email but no links for download. How can i download VTune Profiler?

Thanks

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Kirill_U_Intel
Employee
1,698 Views

Hi, Demitriy.

Do you have  Download button in registration complete mail? What does a welcome email look like?

Kirill_U_Intel_1-1602083579747.png

 

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Demitriy
Beginner
1,695 Views

No, i didn't get such email with Download button.

What i've got is 

Demitriy_0-1602083933216.png

 

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Kirill_U_Intel
Employee
1,692 Views
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Demitriy
Beginner
1,690 Views

Yes, i visited it many times, answered on all questions.

Now it looks for me like this

Demitriy_0-1602084452013.png

 

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Kirill_U_Intel
Employee
1,677 Views

Demitriy,

Could you send me your registration mail directly on kirill.uhanov@intel.com?

We need to check registration record.

Kirill

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Demitriy
Beginner
1,663 Views
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RaeesaM_Intel
Moderator
1,603 Views

Hi,


Were you able to download VTune Profiler successfully ?

Let us know the updates.


Thanks,

Raeesa


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RaeesaM_Intel
Moderator
1,577 Views

Hi,


We haven't heard back from you . We are discontinuing monitoring this thread. Please raise a new query in case if you have any further issues.


Thank you,

Raeesa


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