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trafalco
Beginner
515 Views

Intel VTune community download

I have filled out the form and submitted to download the free Intel VTune community version this past weekend and still have not received an email with a link to download (it's been >3 business days at this point).  Is this kind of wait time to download typical?

Thanks,

Tim

Labels (1)
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13 Replies
Kirill_U_Intel
Employee
500 Views

Hi.

Try to reuse your way and got the same issue.

I have the link in the mail that opens the page with 'open the mail with instructions' message.

    Intel® VTune™ Profiler2021

   Thank you for registering for Intel® VTune™ Profiler.
   Please check your email for instructions to download your product. Note that this may take up to two        business days. If you have any questions please refer to our support page.

Reported the issue to our release manager. In investigation now.

Kirill

 

Kirill_U_Intel
Employee
482 Views

Hi.

The issue should be fixed. The link from my mail box opens correct page.

Could you retry now?

Kirill

Kirill_U_Intel_0-1601882501006.png

 

Tags (1)
trafalco
Beginner
467 Views

I have still not received the email with the download link.  I have now filled out the form @ https://software.seek.intel.com/intel-vtune-profiler three times.

Kirill_U_Intel
Employee
451 Views

Hi,

Could you connect with me directly by kirill.uhanov@intel.com?

We will try to resolve your case.

Kirill

Demitriy
Beginner
438 Views

Hello, Kirill!

I have same problem: can't download. After filling of form got welcome email but no links for download. How can i download VTune Profiler?

Thanks

Kirill_U_Intel
Employee
430 Views

Hi, Demitriy.

Do you have  Download button in registration complete mail? What does a welcome email look like?

Kirill_U_Intel_1-1602083579747.png

 

Demitriy
Beginner
427 Views

No, i didn't get such email with Download button.

What i've got is 

Demitriy_0-1602083933216.png

 

Kirill_U_Intel
Employee
424 Views

To be clear, did you use registration form https://software.seek.intel.com/intel-vtune-profiler too?

Kirill

Demitriy
Beginner
422 Views

Yes, i visited it many times, answered on all questions.

Now it looks for me like this

Demitriy_0-1602084452013.png

 

Kirill_U_Intel
Employee
409 Views

Demitriy,

Could you send me your registration mail directly on kirill.uhanov@intel.com?

We need to check registration record.

Kirill

Demitriy
Beginner
395 Views

RaeesaM_Intel
Moderator
335 Views

Hi,


Were you able to download VTune Profiler successfully ?

Let us know the updates.


Thanks,

Raeesa


RaeesaM_Intel
Moderator
303 Views

Hi,


We haven't heard back from you . We are discontinuing monitoring this thread. Please raise a new query in case if you have any further issues.


Thank you,

Raeesa


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