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Serial number is already registered

Tate__Stewart
Beginner
235 Views

I'd like to try Intel vtune to profile an application, time is short to do this work.

Here are the details of the issue -

I received an Intel vtune software evaluation email with a serial# to register.

I attempted to register using the serial# to allow a trial download of vtune.

When I enter the serial# and click the Register button an error message "Serial number is already registered." is displayed.

Now what?

Thank you in advance for your time,

Stewart

Intel vTune Registration issue

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1 Reply
Ekaterina_L_Intel
235 Views

Hi Stewart,

Usually evaluation S/N is registered automatically after filling the registration form, and from the registration mail the user should be able to access the registered product via "Download" button. 

Can you please share a screenshot of what do you see at below page being logged to your Profile at the Registration Center ?

https://registrationcenter.intel.com/en/products/

On our side we see 2 evaluation S/Ns registered for "Stewart Tate" with the same mail address at the Intel Registration Center, but only one of them and different S/N is associated with your Profile's Login ID (VXTL-MN26****). So you might be already unblocked?

Regards,
Katya

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