VTSS not installed for Vtune2017

[Ewen_V_]

Hi there,

I was wondering if VTSS (required for Advanced Profiling with callstacks) should work on my system.

Intel Xeon E5-2687W v3, Haswell-E/EP Socket 2011LGA

I installed Vtune as administrator and running the commands below (as admin) doesn't work, it fails to install the driver.

Any help/advice would be greatly appreciated.
​Thanks,

Ewen

C:\Program Files (x86)\IntelSWTools\VTune Amplifier XE\bin32>amplxe-sepreg.exe -s
Checking sepdrv4_0 driver path...OK
Checking sepdrv4_0 service...
Driver status: the sepdrv4_0 service is running
Checking sepdal driver path...OK
Checking sepdal service...
Driver status: the sepdal service is running
Checking socperf2_0 driver path...OK
Checking socperf2_0 service...
Driver status: the socperf2_0 service is running
Checking VTSS++ driver path...FAILED
Checking VTSS++ service...
Driver status: the VTSS++ service is not running

C:\Program Files (x86)\IntelSWTools\VTune Amplifier XE\bin32>amplxe-sepreg.exe -i -v
Stopping service sepdrv4_0...OK
Stopping service socperf2_0...OK
Copying file C:\Program Files (x86)\IntelSWTools\VTune Amplifier XE\bin64\sepdrv\win7\socperf2_0.sys to C:\WINDOWS\System32\Drivers\socperf2_0.sys...OK
Installing service socperf2_0...OK
Warning: service socperf2_0 already exists
Starting service socperf2_0...OK
Writing startup key to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\socperf2_0...OK
Stopping service sepdrv4_0...Copying file C:\Program Files (x86)\IntelSWTools\VTune Amplifier XE\bin64\sepdrv\win7\sepdrv4_0.sys to C:\WINDOWS\System32\Drivers\sepdrv4_0.sys...OK
Installing service sepdrv4_0...OK
Warning: service sepdrv4_0 already exists
Starting service sepdrv4_0...OK
Writing startup key to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sepdrv4_0...OK
Stopping service sepdal...OK
Copying file C:\Program Files (x86)\IntelSWTools\VTune Amplifier XE\bin64\sepdrv\win7\sepdal.sys to C:\WINDOWS\System32\Drivers\sepdal.sys...OK
Installing service sepdal...OK
Warning: service sepdal already exists
Starting service sepdal...OK
Writing startup key to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sepdal...OK
Deleting system32/drivers/vtss.sys file...OK
Forming source path for vtss.sys...OK
Forming destination path for vtss.sys...OK
Copying file C:\Program Files (x86)\IntelSWTools\VTune Amplifier XE\bin32\.\..\bin64\sepdrv\vtss.sys to C:\WINDOWS\system32\drivers\vtss.sys...OK
Installing and starting VTSS++ driver...
FAILED

[Ewen_V_]

More information, I'm running on Windows10 Vtune2017 Update2

Update 2 (build 499904) Copyright © 2009-2017 Intel Corporation. All rights reserved.

[Ekaterina_L_Intel]

Hi Ewen,

What is the Windows 10 build ID?

Regards, Katya

[Ewen_V_]

​Hi Katya,

Thanks for replying. I recently installed the Creators Build. 

I'm running Windows 10 Pro

Version 1703

OS Build 15063.138

AFAIK Advanced Hotspots profiling used to work on this machine (on a previous build of Windows) with Vtune2016 Update4.

Thanks,

Ewen

[Ekaterina_L_Intel]

Hello Ewen,

Windows 10 build #15063 support by vtss driver is expected in coming Update 3 of VTune Amplifier 2017.

To unblock you now - please use updated drivers attached to the below forum thread with the same problem:

https://software.intel.com/en-us/comment/1903244#comment-1903244

Copy the attachment over <VTune>\bin64\sepdrv\vtss.sys”, then run “amplxe-sepreg.exe -i” from an administrative console to reload the driver.

Regards, Katya

[Ewen_V_]

Thank you for your help Katya.

The driver works on build #15063!

Thanks,

Ewen