VTune cannot detect local machine configuration

[Daniel_D]

Hi,

unfortunately I run into issues starting vtune. I use the latest oneAPI (20242.2.1)

No matter if I run vtune from vs2022 or from command line I do get this error. running on windows 11 with all updates.

Any idea what I'm doing wrong here?

Here some additional information:
C:\Windows\System32>"C:\Program Files (x86)\Intel\oneAPI\vtune\2024.2\bin64\sep" -version
Sampling Enabling Product Version: 5.48 Beta built on Jul 29 2024 12:31:32
SEP Driver Version: 5.48 Beta (public)
PAX Driver Version: 1.0
Platform type: 122
CPU name: Intel(R) microarchitecture code named Coffeelake
PMU: skylake
Driver configs: Maskable Interrupt, OFFCORE OFF (by OS security), REGISTER CHECK ON
Virtualization platform: Host VM on Hyper-V with VBS enabled
Copyright(C) 2007 Intel Corporation. All rights reserved.

Just noticed: advisor didn't start at all from VS2022 (EXTENSIONS->Intel->Analyze performance with Intel Advisor).

Thanks.

[yuzhang3_intel]

Can you check if there are files in the below path?

Update configuration: tmp directory = R:\Temp\amplxe-tmp-Daniel Droste

[Daniel_D]

The folder is empty. I can give you remote desktop access if you need.....

[yuzhang3_intel]

I am not sure I can access your machine via the company intranet.

[yuzhang3_intel]

Can you capture the log again using the administrator?

[Daniel_D]

sure.

[yuzhang3_intel]

It is strange. From your log on the left in the screenshot below, I didn't see the administrator absent. On the right, you can see the administrator absent even when I open the console window, not as an administrator.

[Daniel_D]

Anything I can do?

[yuzhang3_intel]

Could you confirm if you run the command line as administrator?

[Daniel_D]

 - yes. I can.

[yuzhang3_intel]

Ok, I need to do a further investigation. Thanks.

[yuzhang3_intel]

There seems to be Metrics Discovery library crash on the system. Could you please specify the exact graphics driver version and try it?

[Daniel_D]

My system holds a 1050Ti, 1070 and a 3060 - as well as a i9 with integrated iGPU (UHD 630). Which driver version do you need? The nvidia runs with one of the latest driver 560.81, the Intel with 30.0.100.9805

Is that what you asking?

[yuzhang3_intel · Accepted solution]

The CPU is 9th Gen Intel® Core™ processor?  If yes, you can try it below.

https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

[Daniel_D]

Hi,

that did the trick! Its working now. Thanks a lot.

I wonder why I need the latest intel gpu driver to use vtune? Does that mean that I cannot use vtune if I have a system without iGPU?

Thanks again

[yuzhang3_intel]

Good question, I need to do further investigation. At least it works now.