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VTune freeze system and BSOD watchdog timeout

kerunix
Novice
905 Views

Friendly greetings !

 

  • I'm on a brand new asus zenbook evo i5 (certified intel evo).
  • windows 11 pro
  • installed oneapi base toolkit
  • profiling DPC++ application

 

when doing hardware sample instrumentation, running vtune as an administrator, vtune freeze the system after an underminated time (usually within 10s). if i wait for a while, the watchdog kicks in, bsod, reboot the system.

 

intel advisor works fine. 

i haven't crashed with user sampling yet. (i didn't use it a lot though).

everything is up to date, as far as i know (perhaps even too up to date?).

 

I'll give a try to uninstall/reinstall vtune. 

i didn't speficially install an intel iris driver, or any driver, should i ? (how?)

 

i didn't have any system crash beside vtune so the hardware is probably fine.

 

advice/suggestion welcome.

 

thank you.

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1 Solution
kerunix
Novice
864 Views

I just got  bunch of new windows update. Now it works fine. no more BSOD

View solution in original post

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4 Replies
kerunix
Novice
897 Views

hum... i got a BSOD (watchdog again) while reinstalling vtune. that's weird.

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kerunix
Novice
879 Views

so i reinstalled driver and vtune, it didn't fix the bsod everytime i do hardware sampling.

I even disabled tons of crap (AI noise reducer, oled enhancement, ...)

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kerunix
Novice
865 Views

I just got  bunch of new windows update. Now it works fine. no more BSOD

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JaideepK_Intel
Moderator
841 Views

Hi,


Thank you for posting in Intel communities.


Glad to know that your issue is resolved. Thanks for sharing the solution with us. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.


Thanks,

Jaideep


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