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Beginner
90 Views

Vtune doesn't start

I've been using VTune 2020 update 1 for  a little while and it was working good. But now, it won't even launch. I see the VTune splash guard, it stays up for a while and then nothing.

Looking in Task Manager (Windows 10 1809), nothing Vtune related subsists after the splash screen goes away.

I tried uninstall/re-installing, reboots, windows updates, installed VTune 2020 update 2, etc... Nothing works and I have no clue why it won't start.

I run VTune as a stand alone (not through Visual Studio project/vsi).

Any suggestions is more than welcome.

Thanks in advance.

 

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3 Replies
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Employee
54 Views

Hi,

could you try to remove %appdata%/Intel/VTune/settings or/and “%appdata%/Intel/Amplifier XE/settings and rerun vtune-gui again?

if the issue is here, could you collect logs for us?

vtune-gui --log-to-console --log-level=debug

Kirill

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Moderator
31 Views

Hi,

Is your issue resolved? Please let us know if the issue still persists

 

 

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Highlighted
Moderator
8 Views

Hi,


We are assuming that the solution provided helped and would no longer be monitoring this issue.Please raise a new thread if you have further issues.


Thanks



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