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Vtune not working on matebook

Rkr3
Beginner
953 Views

Hi,

 

I am trying to use vtune on Huawei Matebook D15, but it complains about the cpu and throws this error

 

"This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is an old Intel processor, please refer to the minimum hardware requirements in the release note. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

This analysis type is not applicable to the current machine microarchitecture"
 
What is the right build of Vtune to use with this? Please let me know
 
Thanks
R
 
 
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5 Replies
ThasneemV_Intel
Moderator
912 Views

Hi,

 

Thanks for posting in Intel Communities.

 

Could you please share the following details:

1. OS and Processor details.

2. VTune version.

 

Regards,

Thasneem Vazim 

 

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Rkr3
Beginner
892 Views

Hi

Please find the details,

1 . OS and Processor details.

      OS Name Microsoft Windows 11 Home
      Processor AMD Ryzen 5 5500U with Radeon Graphics, 2100 Mhz, 6 Core(s), 12 Logical Processor(s)

2. VTune version.

     2024.0

Thanks,

R

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ThasneemV_Intel
Moderator
869 Views

Hi,

 

Thank you for your inquiry. We can only offer direct support for Intel hardware platforms that the Intel® oneAPI product supports. We can see that your processor and operating system don't meet the Intel VTune Profiler system requirements. We recommend you try using an Intel processor & supported operating system as mentioned in the below system requirements page: 

https://www.intel.com/content/www/us/en/developer/articles/system-requirements/vtune-profiler-system-requirements.html

 

Regards,

Thasneem Vazim


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ThasneemV_Intel
Moderator
786 Views

Hi,


As we have addressed your issue, can we discontinue monitoring this thread?


Regards,

Thasneem Vazim


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ThasneemV_Intel
Moderator
713 Views

Hi,


We assume that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.


Regards,

Thasneem Vazim


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