Vtune on i9-13900K

[wmeier]

Vtune said that the processor was not recognized as Genuine Intel, or was not supported.

When will Vtune be updated for the i9-13900K?

[funny]

I also have this issue, 

Can anyone provide more details of the next release which can support the 13th desktop CPU?

[JaideepK_Intel]

Hi,

Thank you for posting in Intel Communities.

We are working on this internally, please share the details below.

1. OS details (eg: Windows10, linux: ubuntu20.04,centos8, RHEL7.9,etc..).

2. Please let us know if you are facing this issue while using latest version of Vtune(2022.4)

For windows:

1. Run command prompt as administrator

2. To set the environment variables run the below command:

<Vtune_installation_directory\2022.2.0\vtune-vars.bat>

example: C:\Program Files (x86)\Intel\oneAPI\vtune\2022.2.0\vtune-vars.bat

3. To run vtune-self-checker run the below command:

<Vtune_installation_directory\2022.2.0\bin64\vtune-self-checker.bat>

example: C:\Program Files (x86)\Intel\oneAPI\vtune\2022.3.0\bin64\vtune-self-checker.bat

For linux:(run as root/super user)

sh <oneapi_install_directory>/vtune/latest/bin64/vtune-self-checker.sh

(eg: sh /opt/intel/oneapi/vtune/latest/bin64/vtune-self-checker.sh)

Please attach the self-checker log (latest version of Vtune) to proceed further.

Thanks,

Jaideep

[funny]

OS:        Windows 11 22H2

Vtune:   2022.4

CPU:     13900K

C:\Program Files (x86)\Intel\oneAPI\vtune\2022.4.0\bin64>vtune-self-checker.bat
Intel(R) VTune(TM) Profiler Self Check Utility
Copyright (C) 2009 Intel Corporation. All rights reserved.
Build Number: 624343

HW event-based analysis (counting mode)
Example of analysis types: Performance Snapshot
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Instrumentation based analysis check
Example of analysis types: Hotspots and Threading with user-mode sampling
Collection: Ok
Finalization: Ok...
Report: Ok

HW event-based analysis check
Example of analysis types: Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

HW event-based analysis check
Example of analysis types: Microarchitecture Exploration
Collection: Fail
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

HW event-based analysis with uncore events
Example of analysis types: Memory Access
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

HW event-based analysis with stacks
Example of analysis types: Hotspots with HW event-based sampling and call stacks
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

HW event-based analysis with context switches
Example of analysis types: Threading with HW event-based sampling
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Checking DPC++ application as prerequisite for GPU analyses: Fail
Unable to run DPC++ application on GPU connected to this system. If you are using an Intel GPU and want to verify profiling support for DPC++ applications, check these requirements:
* Install Intel(R) GPU driver.
* Install Intel(R) Level Zero GPU runtime.
* Install Intel(R) oneAPI DPC++ Runtime and set the environment.

The check observed a product failure on your system.
Review errors in the output above to fix a problem or contact Intel technical support.

The system is ready for the following analyses:
* Hotspots and Threading with user-mode sampling

The following analyses have failed on the system:
* Performance Snapshot
* Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
* Microarchitecture Exploration
* Memory Access
* Hotspots with HW event-based sampling and call stacks
* Threading with HW event-based sampling
* GPU Compute/Media Hotspots (characterization mode)
* GPU Compute/Media Hotspots (source analysis mode)

[machinemily]

I have the same issue on my i9 13900K with Z690 chipset.

[aptinit]

I am also having the same issue.

OS:        Windows 11 22H2

Vtune:   2022.4

CPU:     13900K

MB:       MSI Z690 Crabon

Self-test output:

Intel(R) VTune(TM) Profiler Self Check Utility
Copyright (C) 2009 Intel Corporation. All rights reserved.
Build Number: 624343

HW event-based analysis (counting mode)
Example of analysis types: Performance Snapshot
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Instrumentation based analysis check
Example of analysis types: Hotspots and Threading with user-mode sampling
Collection: Ok
Finalization: Ok...
Report: Ok

HW event-based analysis check
Example of analysis types: Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

HW event-based analysis check
Example of analysis types: Microarchitecture Exploration
Collection: Fail
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

HW event-based analysis with uncore events
Example of analysis types: Memory Access
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

HW event-based analysis with stacks
Example of analysis types: Hotspots with HW event-based sampling and call stacks
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

HW event-based analysis with context switches
Example of analysis types: Threading with HW event-based sampling
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Exception in thread Thread-24:prerequisite for GPU analyses...
Traceback (most recent call last):
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\threading.py", line 980, in _bootstrap_inner
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\threading.py", line 917, in run
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\subprocess.py", line 1479, in _readerthread
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\codecs.py", line 322, in decode
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xd0 in position 0: invalid continuation byte
Checking DPC++ application as prerequisite for GPU analyses: Fail
Unable to run DPC++ application on GPU connected to this system. If you are using an Intel GPU and want to verify profiling support for DPC++ applications, check these requirements:
* Install Intel(R) GPU driver.
* Install Intel(R) Level Zero GPU runtime.
* Install Intel(R) oneAPI DPC++ Runtime and set the environment.

The check observed a product failure on your system.
Review errors in the output above to fix a problem or contact Intel technical support.

The system is ready for the following analyses:
* Hotspots and Threading with user-mode sampling

The following analyses have failed on the system:
* Performance Snapshot
* Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
* Microarchitecture Exploration
* Memory Access
* Hotspots with HW event-based sampling and call stacks
* Threading with HW event-based sampling
* GPU Compute/Media Hotspots (characterization mode)
* GPU Compute/Media Hotspots (source analysis mode)

Log file in attachment.

[aptinit]

Still having the same issue for the latest version.

OS:        Windows 11 22H2

Vtune:   2022.4.1

CPU:     13900K

MB:       MSI Z690 Crabon

Self-test output:

Intel(R) VTune(TM) Profiler Self Check Utility
Copyright (C) 2009 Intel Corporation. All rights reserved.
Build Number: 624516

HW event-based analysis (counting mode)
Example of analysis types: Performance Snapshot
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Instrumentation based analysis check
Example of analysis types: Hotspots and Threading with user-mode sampling
Collection: Ok
Finalization: Ok...
Report: Ok

HW event-based analysis check
Example of analysis types: Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

HW event-based analysis check
Example of analysis types: Microarchitecture Exploration
Collection: Fail
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

HW event-based analysis with uncore events
Example of analysis types: Memory Access
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

HW event-based analysis with stacks
Example of analysis types: Hotspots with HW event-based sampling and call stacks
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.

HW event-based analysis with context switches
Example of analysis types: Threading with HW event-based sampling
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Exception in thread Thread-24:prerequisite for GPU analyses...
Traceback (most recent call last):
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\threading.py", line 980, in _bootstrap_inner
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\threading.py", line 917, in run
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\subprocess.py", line 1479, in _readerthread
File "build\build_release_win32-x86_64_icl_19.0.228_mstools_15.0\python.sitelib\sitelib\codecs.py", line 322, in decode
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xd0 in position 0: invalid continuation byte
Checking DPC++ application as prerequisite for GPU analyses: Fail
Unable to run DPC++ application on GPU connected to this system. If you are using an Intel GPU and want to verify profiling support for DPC++ applications, check these requirements:
* Install Intel(R) GPU driver.
* Install Intel(R) Level Zero GPU runtime.
* Install Intel(R) oneAPI DPC++ Runtime and set the environment.

The check observed a product failure on your system.
Review errors in the output above to fix a problem or contact Intel technical support.

The system is ready for the following analyses:
* Hotspots and Threading with user-mode sampling

The following analyses have failed on the system:
* Performance Snapshot
* Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
* Microarchitecture Exploration
* Memory Access
* Hotspots with HW event-based sampling and call stacks
* Threading with HW event-based sampling
* GPU Compute/Media Hotspots (characterization mode)
* GPU Compute/Media Hotspots (source analysis mode)

Log file in attachment.

[JaideepK_Intel]

Hi,

We were able to reproduce your issue from our end, and we informed the concerned team. We will get back to you with an update.

Thanks,

Jaideep

[JaideepK_Intel]

Hi All,

The above issue is resolved in the latest version of Vtune.

If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you!

Thanks,

Jaideep

[JaideepK_Intel]

Hi,

We assume that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks,

Jaideep