We are unable to find registrations/downloads matching this request

[chauvjo]

Not sure this is the right forum, but I am getting the following error message when I try and download the latest version (Version 2013 Initial Release or Update 1)  of Intel Advisor XE

We are unable to find registrations/downloads matching this request.

I have an education license for both Windows and Linux and am seeing the same error message.  Any ideas?

Thanks,

John

[chauvjo]

One more thing....I was able to download the update using the Intel Software Manager under Windows but the software is not available via the website download.

[chauvjo]

Sorry posted twice...

[Ravi_V_Intel]

Hello John, Can you please let me know if you got the error when you attempted to download from the Intel Registration Center (http://registrationcenter.intel.com)? If not, can you please describe the steps in greater detail so that I can reproduce the issue and help resolve it? Sorry for the inconvenience. Intel Developer Support

[chauvjo]

RAVI, I have attached a pdf file which shows the error when I attempt to download for the Intel Registration Center. Thanks, John

[Ravi_V_Intel]

Hello John, Thank you for the additional information and the error screenshots. I have escalated the issue to the concerned folks and I hope to get the issue resolved at the earliest. Your patience is much appreciated. Intel Developer Support

[chauvjo]

Thanks for the help...just checked and problem still exist..

[Ravi_V_Intel]

Hello John, The issue was resolved recently and you confirmed the same. Please let us know if you have any related issues. Sorry for the inconvenience. Intel Developer Support