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Beginner
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amplxe-gui causes system crash

Hello All

GUI causes X11-server crash. Steps to reproduce: sudo amplxe-gui -> open any Hotspots result from any project -> press on triangle twice (Hotspots by CPU Utilization).

$ journalctl
сен 28 09:41:32 computer sudo[3522]:     user : TTY=pts/1 ; PWD=/home/user ; USER=root ; COMMAND=/opt/intel/vtune_amplifier_2019.0.2.570779/bin64/amplxe-gui
сен 28 09:41:32 computer sudo[3522]: pam_unix(sudo:session): session opened for user root by (uid=0)
сен 28 09:41:46 computer systemd[1]: Created slice system-systemd\x2dcoredump.slice.
сен 28 09:41:46 computer systemd[1]: Started Process Core Dump (PID 3643/UID 0).
сен 28 09:41:47 computer at-spi-bus-launcher[3437]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
сен 28 09:41:47 computer at-spi-bus-launcher[3437]:       after 97 requests (97 known processed) with 0 events remaining.
сен 28 09:41:47 computer pulseaudio[833]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
сен 28 09:41:47 computer pulseaudio[833]:       after 14 requests (6 known processed) with 0 events remaining.
сен 28 09:41:47 computer kuiserver5[939]: The X11 connection broke (error 1). Did the X11 server die?
сен 28 09:41:47 computer kwin_x11[802]: The X11 connection broke (error 1). Did the X11 server die?
сен 28 09:41:47 computer kwin_x11[802]: The X11 connection broke: I/O error (code 1)
сен 28 09:41:47 computer octopi-notifier[839]: The X11 connection broke (error 1). Did the X11 server die?

...
сен 28 09:41:48 computer sddm[431]: Greeter starting...
                                                    
                                                   Stack trace of thread 627:
                                                   #0  0x00007f39acb86afc pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
                                                   #1  0x00007f39a9b959c0 n/a (intel_drv.so)
                                                   #2  0x00007f39acb80a9d start_thread (libpthread.so.0)
                                                   #3  0x00007f39ae405a43 __clone (libc.so.6)



Z370 AORUS Gaming 7, Intel Core i7 8700k, SSD, Manjaro (Arch Linux) with latest pacman update.

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Beginner
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It is reproducable on all drop-down lists. Even with menu. GUI is unusable! After crash I even cannot  switch between ttys with ctrl alt f1-f6.

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Highlighted
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Hi Ivan,

While VTune Amplifier doesn't official support Arch Linux, you may want to verify that amplxe-gui dependencies are satisfied on your system and all required graphics libraries are installed and operable. Installation reports on missing libraries at pre-requisite check step. Please make sure all of them were properly installed and let know if it helps?

Regards, Katya

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Beginner
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Could you please do a better gui, because this mess just kills my shell without a chance to switch to any TTY. It does not matter if you support arch linux, or not. If any lib missing, how I could run and analyze binaries an use program? I dont know how you made this bug. Just try to press any dropdown menu, e.g. settings button, as fast as you could.

I dont see anything interesting from journalctl:

апр 16 03:56:01.037064 pc su[4844]: pam_unix(su:session): session opened for user root by user(uid=1000)
апр 16 03:56:01.038951 pc su[4844]: pam_unix(su:session): session closed for user root
апр 16 03:56:19.102879 pc plasmashell[1021]: qt.qpa.xcb: QXcbConnection: XCB error: 2 (BadValue), sequence: 19524, resource id: 2097159, major code: 142 (Unknown), minor code: 3
апр 16 03:56:20.263098 pc kwin_x11[1015]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 62683, resource id: 69206016, major code: 18 (ChangeProperty), minor code: 0
апр 16 03:56:20.266449 pc kwin_x11[1015]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 62687, resource id: 69206017, major code: 18 (ChangeProperty), minor code: 0
апр 16 03:56:23.159760 pc su[4859]: (to root) user on pts/3
апр 16 03:56:23.163156 pc su[4859]: pam_unix(su:session): session opened for user root by (uid=1000)
апр 16 03:56:23.174434 pc su[4859]: pam_unix(su:session): session closed for user root
апр 16 03:56:23.200731 pc kwin_x11[1015]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 63971, resource id: 69206036, major code: 18 (ChangeProperty), minor code: 0
апр 16 03:56:23.512290 pc su[4862]: (to root) user on pts/3
апр 16 03:56:23.515777 pc su[4862]: pam_unix(su:session): session opened for user root by (uid=1000)
апр 16 03:56:41.494329 pc dbus-daemon[599]: [system] Activating via systemd: service name='org.freedesktop.resolve1' unit='dbus-org.freedesktop.resolve1.service' requested by ':1.15' (uid=0 pid=600 comm="/usr/bin/NetworkManager --no-daemon " label="kernel")
апр 16 03:56:41.494584 pc dbus-daemon[599]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.resolve1.service': Unit dbus-org.freedesktop.resolve1.service not found.

Where I can find your logs to send to you?

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Employee
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Hi Ivan,

Can you please try to upgrade to VTune Amplifier 2019 Update 3? This version has a completely different GUI engine.

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Beginner
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Vitaly Slobodskoy (Intel) wrote:

Hi Ivan,

Can you please try to upgrade to VTune Amplifier 2019 Update 3? This version has a completely different GUI engine.

Finally, it works (vtune_amplifier_2019.3.0.590814)... Also, can you tell to install team to use `ldconfig -p` instead `rpm`, `dpkg` or other package managers while checking for installed dependencies?

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