Analyzers
Talk to fellow users of Intel Analyzer tools (Intel VTune™ Profiler, Intel Advisor)
5038 Discussions

crash while 'finalizing results'

paul_l_
Beginner
343 Views

Hi,

I just downloaded Intel Vtune Amplifier XE 2013:

Update 15 (build 328102) Copyright © 2009-2013 Intel Corporation. All rights reserved.

I tried the 'basic hotspots'.  It pops a message during the 'finalizing results' (resolving information for 'SETUPAPI.dll' with this (just the beginning):

[Exception]
Address: 0x000000000db26fd1
Code: 0x00000000c0000005
CrashedPID: 2828
CrashedTID: 6888
Description: EXCEPTION_ACCESS_VIOLATION
Module:
Product:


[Process]
Process Name: amplxe-gui.exe
Virtual Memory Size: 541968K
Working Set Size: 252652K

[Products]
No product modules involved in crash were found...

[System]

Host Name:                 ..
OS Name:                   Microsoft Windows XP Professional
OS Version:                5.1.2600 Service Pack 3 Build 2600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Member Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          ..
Registered Organization:   ..
Product ID:                76487-640-9451844-23325
Original Install Date:     21/11/2010, 1:29:35 PM
System Up Time:            36 Days, 0 Hours, 41 Minutes, 14 Seconds
System Manufacturer:       Dell Inc.
System Model:              OptiPlex 780                
System type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: x86 Family 6 Model 23 Stepping 10 GenuineIntel ~3324 Mhz
BIOS Version:              DELL   - 15
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (GMT-05:00) Eastern Time (US & Canada)
Total Physical Memory:     3,582 MB
Available Physical Memory: 1,898 MB
Virtual Memory: Max Size:  2,048 MB
Virtual Memory: Available: 1,956 MB
Virtual Memory: In Use:    92 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    cmce.ca
Logon Server:              \\SRVAD1
Hotfix(s):                 362 Hotfix(s) Installed.
                           [01]: File 1
                           [02]: File 1
                           [03]: File 1
                           [04]: File 1
                           [05]: File 1
                           [06]: File 1
                           [07]: File 1
                           [08]: File 1
                           [09]: File 1
                           [10]: File 1
                           [11]: File 1
                           [12]: File 1
                           [13]: File 1
                           [14]: File 1
                           [15]: File 1
                           [16]: File 1
                           [17]: File 1
                           [18]: File 1
                           [19]: File 1
                           [20]: File 1
                           [21]: File 1
                           [22]: File 1
                           [23]: File 1
                           [24]: File 1
                           [25]: File 1
                           [26]: File 1
                           [27]: File 1
                           [28]: File 1
                           [29]: File 1
                           [30]: File 1
                           [31]: File 1
                           [32]: File 1
                           [33]: File 1
                           [34]: File 1
                           [35]: File 1
                           [36]: File 1
                           [37]: File 1
                           [38]: File 1
                           [39]: File 1
                           [40]: File 1
                           [41]: File 1
                           [42]: File 1
                           [43]: File 1
                           [44]: File 1
                           [45]: File 1
                           [46]: File 1
                           [47]: File 1
                           [48]: File 1
                           [49]: File 1
                           [50]: File 1
                           [51]: File 1
                           [52]: File 1
                           [53]: File 1
                           [54]: File 1
                           [55]: File 1
                           [56]: File 1
                           [57]: File 1
                           [58]: File 1
                           [59]: File 1
                           [60]: File 1
                           [61]: File 1
                           [62]: File 1
                           [63]: File 1
                           [64]: File 1
                           [65]: File 1
                           [66]: File 1
                           [67]: File 1
                           [68]: File 1
                           [69]: File 1
                           [70]: File 1
                           [71]: File 1
                           [72]: File 1
                           [73]: File 1
                           [74]: File 1
                           [75]: File 1
                           [76]: File 1
                           [77]: File 1
                           [78]: File 1
                           [79]: File 1
                           [80]: File 1
                           [81]: File 1
                           [82]: File 1
                           [83]: File 1
                           [84]: File 1
                           [85]: File 1
                           [86]: File 1
                           [87]: File 1
                           [88]: File 1
                           [89]: File 1
                           [90]: File 1
                           [91]: File 1
                           [92]: File 1
                           [93]: File 1
                           [94]: File 1
                           [95]: File 1
                           [96]: File 1
                           [97]: File 1
                           [98]: File 1
                           [99]: File 1
                           [100]: File 1
                           [101]: File 1
                           [102]: File 1
                           [103]: File 1
                           [104]: File 1
                           [105]: File 1
                           [106]: File 1
                           [107]: File 1
                           [108]: File 1
                           [109]: File 1
                           [110]: File 1
                           [111]: File 1
                           [112]: File 1
                           [113]: File 1
                           [114]: File 1
                           [115]: File 1
                           [116]: File 1
                           [117]: File 1
                           [118]: File 1
                           [119]: File 1
                           [120]: File 1
                           [121]: File 1
                           [122]: File 1
                           [123]: File 1
                           [124]: File 1
                           [125]: File 1
                           [126]: File 1
                           [127]: File 1
                           [128]: File 1
                           [129]: File 1
                           [130]: File 1
                           [131]: File 1
                           [132]: File 1
                           [133]: File 1
                           [134]: File 1
                           [135]: File 1
                           [136]: File 1
                           [137]: File 1
                           [138]: File 1
                           [139]: File 1
                           [140]: File 1
                           [141]: File 1
                           [142]: File 1
                           [143]: File 1
                           [144]: File 1
                           [145]: File 1
                           [146]: File 1
                           [147]: File 1
                           [148]: File 1
                           [149]: File 1
                           [150]: File 1
                           [151]: File 1
                           [152]: File 1
                           [153]: File 1
                           [154]: File 1
                           [155]: File 1
                           [156]: File 1
                           [157]: File 1
                           [158]: File 1
                           [159]: File 1
                           [160]: File 1
                           [161]: File 1
                           [162]: File 1
                           [163]: File 1
                           [164]: File 1
                           [165]: File 1
                           [166]: File 1
                           [167]: File 1
                           [168]: File 1
                           [169]: File 1
                           [170]: Q147222
                           [171]: M2656370 - Update
                           [172]: M2698023 - Update
                           [173]: S867460 - Update
                           [174]: KB968930 - Update
                           [175]: KB926601 - Update
                           [176]: KB937061 - Update
                           [177]: KB971023 - Update
                           [178]: KB971090 - Update
                           [179]: KB973673 - Update
                           [180]: Q954430
                           [181]: Q973688
                           [182]: Q2721691
                           [183]: Q973685
                           [184]: IDNMitigationAPIs - Update
                           [185]: NLSDownlevelMapping - Update
                           [186]: KB2378111_WM9
                           [187]: KB952069_WM9
                           [188]: KB954155_WM9
                           [189]: KB968816_WM9
                           [190]: KB973540_WM9
                           [191]: KB975558_WM8
                           [192]: KB978695_WM9
                           [193]: KB941569
                           [194]: IE7-MUI - Update
                           [195]: KB2544521-IE8 - Update
                           [196]: KB2598845-IE8 - Update
                           [197]: KB2618444-IE8 - Update
                           [198]: KB2632503-IE8 - Update
                           [199]: KB2647516-IE7 - Update
                           [200]: KB2647516-IE8 - Update
                           [201]: KB2675157-IE8 - Update
                           [202]: KB2744842-IE8 - Update
                           [203]: KB938127-v2-IE7 - Update
                           [204]: KB971961-IE8 - Update
                           [205]: KB978207-IE7 - Update
                           [206]: KB981332-IE8 - Update
                           [207]: KB982381-IE7 - Update
                           [208]: KB982381-IE8 - Update
                           [209]: KB969084 - Update
                           [210]: KB971513 - Update
                           [211]: KB898461 - Update
                           [212]: KB936929 - Service Pack
                           [213]: KB2079403 - Update
                           [214]: KB2115168 - Update
                           [215]: KB2158563 - Update
                           [216]: KB2229593 - Update
                           [217]: KB2259922 - Update
                           [218]: KB2264107 - Update
                           [219]: KB2296011 - Update
                           [220]: KB2345886 - Update
                           [221]: KB2347290 - Update
                           [222]: KB2360937 - Update
                           [223]: KB2387149 - Update
                           [224]: KB2393802 - Update
                           [225]: KB2419632 - Update
                           [226]: KB2423089 - Update
                           [227]: KB2440591 - Update
                           [228]: KB2443105 - Update
                           [229]: KB2467659 - Update
                           [230]: KB2478960 - Update
                           [231]: KB2478971 - Update
                           [232]: KB2479943 - Update
                           [233]: KB2483185 - Update
                           [234]: KB2483614 - Update
                           [235]: KB2485376 - Update
                           [236]: KB2492386 - Update
                           [237]: KB2524375 - Update
                           [238]: KB2544893-v2 - Update
                           [239]: KB2584146 - Update
                           [240]: KB2585542 - Updat

0 Kudos
2 Replies
Bernard
Valued Contributor I
343 Views

Can you upload process dump file?

0 Kudos
Bernard
Valued Contributor I
343 Views

You can search for minidump files in Windows directory or in \System32 directory.

0 Kudos
Reply