Application Acceleration With FPGAs
Programmable Acceleration Cards (PACs), DCP, FPGA AI Suite, Software Stack, and Reference Designs
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DK-DEV-1SGX-L-A operating issue.

Takashi69
Beginner
525 Views

Dear Intel team,

 

Thank you for your support.

 

We have problem the Dev board DK-DEV-1SGX-L-A.

 

I believe our specialist Aaron-san open the case for us.

Case# 00777840

 

The customer purchased two of those.

 


When he applied power, LED is off and cooling fan isn't moving at all. But other one does and perfectly fine.

 

Could you verify this issue as defective?

 

 

Thank you for your patience.
 
Kind Regards,
 
Takashi 
T4513600
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2 Replies
NazrulNaim_Intel
Employee
492 Views

Hi,


Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.


Thank you for your patience.


Best Regards,

Nazrul Naim


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NazrulNaim_Intel
Employee
479 Views

Hello,


This case will be closed and will be moved to IPS case 00781874.


Regards,

Nazrul Naim


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