FPGA DevCloud: aocl diagnose missing "FPGA" device

[E-Hong]

I am using Intel DevCloud from MobaXterm to access the Arria 10 GX PAC. 

I initialized the environment following the given tutorial:

https://github.com/intel/FPGA-Devcloud/tree/master/main/Devcloud_Access_Instructions#50-Connecting-to-Servers-Running-FPGA-Development-Software

Later, when trying "aocl diagnose", this was shown in the prompt, indicating a successful initialization: 

However, when running "hello_query_device.py" from OpenVino, the output shows only a CPU device:

When I ran the "hello_classification.py" example with "-d FPGA" flag for inference, I keep getting this error, which I believe is due to the lack of "FPGA" under "aocl diagnose":

My question: Should it shows another "Device: FPGA" below "Device: CPU"? If yes, can anyone guide me into making it visible?

Thank you.

[BoonBengT_Altera]

Hi @E-Hong,

Thank you for posting in Intel community forum, hope this message find you well and apologies for the delayed in response.
Please do let us know if you are still facing the difficulties mention and we would get back to you as soon as possible.

Best Wishes
BB

[BoonBengT_Altera]

Hi @E-Hong,

Greetings, as we do not receive any further clarification on what is provided, we would assume challenge are resolved. Hence thread will no longer monitor this thread. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.

Best Wishes
BB