problem with nfs games using updated forstbite engine (nfs payback and later) and forza horizon 5

[SSR49]

- Large stutters when loading areas of the map in

- Many of the drivable cars have white tailights

- Delay in loading in lighting/daytime preset

- In NFS heat, many of the textures excluding roads have blurry textures, basically patches of colour

- Intel Xe graphics is the main gpu with all these issues, not thats its completely not suitable for these games but it can run them stably at 720-900p

- using the latest non-beta drivers, forza horizon 5 has weird dark spots all over the ground in areas not lit by the sun

[arun_intel]

Hi @SSR49 , 

In order to better assist you, please provide the following information:

1. May I know the current graphics driver version which you are using?
2. If possible, please provide a screenshot of the issue you're observing
3. May I know from where you downloaded the game? Could you tell me the game's source, for example, Steam, Microsoft Store etc?
4. Could you run the SSU tool (SSU Tool)on the target system and attach the log for our reference?

[SSR49]

Graphics driver version - 31.0.101.3413 generic, not OEM

Forza horizon 5 - steam installation

weird black spots on ground textures

Need for speed 2015 - steam installation

issue with rendering car interiors, white steering wheel, animated steering wheel sometimes comes out the window when turning your car

Need for speed payback - steam installation

performance issues (lag & stuttering)

driver glitches (tailights show incorrect colour, often bright/white in colour)

Need for speed heat - steam installation

performance issues (lag & stuttering especially in cutscenes and intro cutscene when opening game and loading in the map when driving)

driver glitches (tailights show incorrect colour, often bright/white in colour)

extremely high cpu and gpu usage caused system to have issues (processor suddenly goes to 0.38 ghz momentarily)

[karen_intel]

Hi @SSR49 

Please make sure to send the required evidence requested by @arun_intel  so we can provide proper guidance

Thanks

Karen

[arun_intel]

Hi @SSR49 ,

Could you provide the details requested above for further investigation?

We would appreciate it if you could provide a screenshot of the issue seen in both games so that we can better understand what is happening. This may assist us in reproducing the issue. 

Regards,

Arun